They provided a thoroughly professional service. Work was completed to high standard taking into account all of our preferences. There was minimal disruption and all affected areas were left clean and tidy. The operation of the system was fully and patiently explained to us and they assisted with integration of software on our devices.
Replacement alarm panel, key panel, 2 external sounders and network interface and app all checked and working in 4hrs without rushing. Very professional and friendly. Also the engineer responded promptly by text when I had a query.
Couldn't have been better!
Fantastic service and an exceptionally neat job - Excel FSE have been great to deal with throughout. Highly recommend.
We were given very helpful and expert advice beforehand but didn't feel under pressure which was wonderful. The work was done to a very high standard and we were shown how it all works and had an app downloaded on our PCs and phone so we can monitor it anytime we like. I would highly recommend them for their expertise and good customer support.
Easy to deal with, good advice, high standard of work, polite and efficient
All done on time, within budget - very pleased. Made sure I understood how to operate everything before they left.
The service has been really good from start to finish. From liaising with Pippa about the installation and for quotes, to the alarm system being fitted, it was a very professional experience and smooth all the way through.
Complete fitting of wireless fire alarm system (20+ devices) fitted and commissioned in just less than a day, with minimum fuss. I am now going to use them on two more jobs.
The job was very quickly, neatly and efficiently done and took no more than approx two hours. Both members of the team were very pleasant.
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