Reviews

  • 10

    Fireplace fitted

    Posted 02 November 2023

    From start to finish, straight forward process. Helpful, knowledgeable advice. Arrived at stated time, carried out the work with minimal disruption. Tidy, polite, punctual, considerate workmanship. Delighted by service provided by all the family and the quality of the end result/workmanship. Don’t often experience such great service. Would definitely recommend this family run business.
    Job location: TW11
  • 10

    New fireplace surround and wood burner installation

    Posted 27 October 2023

    Can't highly recommend Fusion Fireplaces enough after the installation of our new fireplace surround and wood burner. They were so helpful through all the steps and options. Communication was brilliant throughout and excellently managed installation.
    Verified reviewer
    Job location: TW7
  • 10

    A pigeon was stuck behind the fire place not be able to reach.

    Posted 26 June 2023

    Paul from Fusion Fireplaces is very friendly engineer and fully qualified gas engineer. They came on time and removed the fire place from the wall, which allowing us to release the pigeon. Also, replaced a new gas pipe, cleaned and polished my fire place, which I was not expected. The cost of service is very reasonable and good service indeed. I definitely will use them in the future. Also, it is lovely family run business.
    Verified reviewer
    Job location: TW11
  • 10

    Servicing and certifying as gas safe two gas fires which were in need of cleaning and checks

    Posted 24 March 2023

    Really great experience from the booking via Theresa which was clear and helpful through to the timely appointment and quality of the work performed by Paul and Nicole who clearly know their stuff - ace!
    Verified reviewer
    Job location: TW10
  • 10

    Removal of old fireplace surround and installation of new with gas fire.

    Posted 08 March 2023

    Excellent in every respect. From our visit to the showroom to the installation Theresa and Paul were efficient and friendly. We were very impressed with the quality of communication and the standard of work on the day. We love our new fire particularly on a bitterly cold day like today!
    Verified reviewer
    Job location: TW11
  • 10

    Coal effect fire didn't light

    Posted 07 December 2022

    Excellent and professional work.
    Verified reviewer
    Job location: TW10