Customer Reviews (422)

Reviews (New to Old)Reviews (New to Old)
10

REPAIR TO GARAGE DOOR MECHANISM

Verified Review

ARRIVED REALLY QUICKLY ON A SUNDAY AND REPAIRED THE GARAGE DOOR. AN AWKWARD SITUATION QUICKLY RESOLVED WITHOUT ANY FUSS. MUCH APPRECIATED.

Location: EN2
Reviewed in: December 2023
10

To unjam my garage door

Verified Review

Best service! Richard came out within 45 minutes at 1030 at night and knew exactly how to fix the door. Quick, efficient and friendly.

Location: N20
Reviewed in: November 2023
10

Brilliant First Class Service

Verified Review

Very speedy service. The problem I had with my garage door was sorted out brilliantly and all explained to me. A very helpful engineer who called and so very polite.

Location: WD25
Reviewed in: November 2023
9.5

Garage Door Repair

Verified Review

Richard came to repair the door very promptly. He identified the problem quickly and repaired the door easily. Would highly recommend.

Location: HA6
Reviewed in: November 2023
10

Garage door repair

Verified Review

Richard did a very good job. He came on time, was very quick and the door is like new

Location: N13
Reviewed in: November 2023
10

Lock repair or replacement

Verified Review

There were some mishaps in arranging a booking. The officer arrived promptly was professional the work was carried out thoughroughly and quickly. Upon completion of repairs the door and lock was tested to make sure everything was right. As a bonus the officer even oiled my garage door and it is lighter and easier to manage than it has ever been.

Location: UB6
Reviewed in: November 2023
9.75

Maintenance of garage door

Verified Review

The lock on the garage door had jammed and wouldn’t open. Richard managed to sort this and serviced the lock.

Location: EN4
Reviewed in: November 2023
6

Supply and fit new garage door

Verified Review

The garage door was absolutely fine and the fitting completed promptly. However, there was an issue about potential damage to asbestos soffits in the vicinity of the door which was never satisfactorily resolved. A good enough company for the basics but perhaps less so if there are asbestos issues involved.

Score Breakdown

Courtesy

6

Tidiness

2

Timekeeping

10

Workmanship

6
Location: HA8
Reviewed in: November 2023

Reply from Garage Doors Direct

Thank you for the review. We asked for photos of the tiny shard of asbestos that was found from your garage panel but you couldn’t supply one! The garage door is perfect and looks great. Sorry you felt we let you down, but we tried to help.

10

Fitting new engine for electric garage doors

Verified Review

Arrived on time and carried out work quickly and efficiently.

Location: EN1
Reviewed in: October 2023
10

Repair of up and over garage door

Verified Review

Prompt response. Excellent next day service. Thank you!

Location: HA4
Reviewed in: October 2023