They cut my neighbour's tree, I gave permission for them to enter my garden, but they broke my lights, stood on my plants, and left large branches when I asked them to please be a little bit more careful. They then left all branches over hanging my property and wouldn't come back to fix the problem, even though I offered to pay, despite me being really friendly. Not a great attitude for running a business, a nice conversation about it would have been fine.
Response from Garnet Hill Tree Services
We working for the neighbours. The lady told us we could not walk on her crocuses which were everywhere. Rather than damage here plants we cleared up and left that side of the tree. All this was explained to our customer and they were happy . The site was clear when we left.
The lady contacted me and offered to pay to have her side done. I declined the work.