Although initially having a good rapport with Hansons, the overall standard has NOT been satisfactory. When Dean recommended that the works didn’t need building control that should’ve been our first red flag. Overall a stressful and bad experience which has left us confused how Hansons have maintained such good feedback when this has been our experience. Due to poor workmanship we don’t want to entertain Hansons returning to rectify issues. Any bought up initially in the build seemed to be too much effort to properly fix and STILL require proper rectification.
Response from Hanson's Roofing And Building Ltd
We are disappointed to see that this is the response that has been left for us. After expressing that you were satisfied with the completed works we could only assume this to be the case.
We worked exactly to the Structural engineers drawings and all openings were the correct size. In addition to this we then worked to a snag list which was all then completed and we was informed you were happy with the outcome. As a company we can assure you that we would never under any circumstance recommend to not use building control. Working with new builds and such properties is a standard practice for us, So we wouldn’t suggest otherwise. It is down to the client to instruct the local authority and this should of been something your structural engineer would assist you with. We can only apologise that you have been left to feel this way, But we would like to express our concern over how much of the review is factual.