Customer Reviews (233)
Poor customer service
We ordered the whole house to have replacement windows and doors paid our deposit and waited 2 weeks and harp refunded our money without even a telephone call. Week 3 we noticed the refund and called harp to be told via a voicemail that they had cancelled our order as they felt they could not live up to our expectations. In other words standard of work would not be 100%. After being a returning cutomer I feel the moral of the story is dont use Harp as they cannot live upto expectations. Thankyou for wasting our time. Be careful if you use this company they pick and choose their customers.
Installation of new front door
Friendly and professional service throughout. Great comms keeping me informed and answering questions timely
Entire house of windows, subsequent extension to match + bifolds
Great looking result. Arrived on time, left on time, completed all works at the agreed price. Accommodated my changes prior to works with swift and courteous responses and any price amendments subject to my requests. I previously had the entire house with new windows. Great quality product held up well over a few years. Excellent company / team.
New bedroom window
Very efficient, clean (carpets covered etc), polite and extremely helpful (replaced blind etc).
Fit upvc double glazing - 11 windows and 2 french doors
Knowledgeable and helpful staff from initial contact, through advice in showroom to survey and fitting the fitters were tidy, meticulous and professional, would definitely recommend
4 replacement windows plus replacement door and frame
Sales support very good. Could not fault the installation - timely, courteous, tidy. Second time I have used Harp.
New windows, some sash and some standard. The whole house
We are extremely pleased with the work carried out by Harp and very pleased that we found them. They were, prompt, tidy, professional and very skilled. Because the house is old and has had some adaptions over the years, some windows needed a work around to be fitted, Jason knew exactly what he was doing and relished the challenge. The windows look fantastic and I wouldn't hesitate to recommend Harp. Thank you.
New front door fitted
Used company previously for double glazing, alway deliver a fantastic friendly service. Nothing too much trouble. Very professional staff certainly recommend them
Replacement windows very helpful
No comments given.
Installation of 5 double glazed windows
Polite, tidy and knowledgeable and the fitter did such a neat job the windows look like they have always been there.