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Reviews

  • 10

    Three decades of outstanding service

    Posted 17 June

    We have been managing the premises for a number of years in which the owners have continued to use the company having relied on them for the last 30 years In our experience they have consistently delivered a high standard of workmanship, professionalism and reliability, it is clear why they have maintained such a longstanding relationship and I highly recommend them, many thanks to all the team
    Verified reviewer
    Job location: BH13

    Response from JC GAS (PARKSTONE) LTD

    Thank you very much for your kind words and positive feedback. We truly appreciate your continued trust and support over the years. It has been a pleasure working with you and managing the premises, and we are delighted that our team's workmanship, professionalism, and reliability have met your expectations. Your recommendation means a great deal to us and will be shared with the entire team. Thank you again for taking the time to provide such a thoughtful testimonial. We look forward to continuing to work with you for many years to come.

  • Ian H
    1

    Domestic water leak inspection and outcome

    Posted 12 June

    Our kerbside water meter indicated a mains leak indicatively at the interface of garden and lounge. Upon contact, a JC Gas engineer arrived to assess the problem, but applied no tests whilst advising that the water supply be turned off at regular intervals pending further work in 10 days' time, although our age-related disabilities demanded prompt action. We approached an alternative company that was able to intercede immediately, identify the problem as being inside the property and to rectify. We are disappointed that JC Gas required a call out fee but offered no useful support.
    Verified reviewer
    Job location: BH15

    Response from JC GAS (PARKSTONE) LTD

    Thank you for your feedback. We are sorry to hear you were disappointed with your experience. Our engineer attended on the day of your call and identified a water leak potentially originating from a fitting on the cold water mains pipework beneath the ground. As further investigation and additional work were required, the repair could not be completed during the initial visit. We arranged a return appointment at the earliest opportunity, taking into account your planned absence, which you then cancelled. We are pleased that the issue has now been resolved and appreciate your feedback.

  • 10

    Call out

    Posted 10 June

    Call out boiler pressure too high corrected very quickly Engineer very polite and efficient and helpful Definitely recommend have used JC Gas for over 25 years
    Verified reviewer
    Job location: BH12

    Response from JC GAS (PARKSTONE) LTD

    Thank you for taking the time to leave such a kind review. We're delighted to hear that our engineer was able to identify and correct the pressure issue quickly and that you found the service to be polite, efficient, and helpful. Your continued trust and loyalty over the past 25 years means a great deal to us. Thank you for your recommendation and for choosing JC Gas – we look forward to helping you again whenever you need us.

  • 10

    Excellent customer service

    Posted 24 March

    JCGas carry out regular boiler servicing for mum mums property so when the heating appeared to be stuck on full blast I immediately called them. Was extremely pleased to have Ash come out and visit within 4 hours of me calling and fix the problem of a stuck heating valve . Ash was friendly, courteous and happy to explain the cause of the problem with recommendations going forward. Excellent customer service . Highly recommended.
    Verified reviewer
    Job location: BH12

    Response from JC GAS (PARKSTONE) LTD

    Thank you for taking the time to leave such positive feedback. We strive to provide great customer service and appreciate your kind comments and recognition.

  • phil m
    10

    boiler and control service.

    Posted 19 November 2025

    get job exelent experience thanks.
    Verified reviewer
    Job location: BH12

    Response from JC GAS (PARKSTONE) LTD

    Thank you for booking with JC GAS and for your positive review. Pleased to be of service to your boiler and central heating system.

  • 10

    Arrived when they said they would, did what we wanted.

    Posted 22 October 2025

    Replaced our central heating boiler. Arrived when they said they would,replaced the boiler and thoroughly tested all the radiators and taps. They set up the program and showed how to do it The only downside was the delay in implementation, clearly many others had experienced the same problem!
    Job location: BH14

    Response from JC GAS (PARKSTONE) LTD

    Thank you for your kind feedback. Were please to hear that you are happy with the installation works and that our team took the time to clearly explain the use of your new system in detail. We do appreciate your patience regarding the delay, due to high demands in the Winter the wait times can be a little longer but we are always working to improve this. Thank you for choosing JC GAS for your project.