JG Pest Control

Reviews (1652)

• 0

  Wasp Nest Removal

  Posted 20 May

  Terrible, unreliable still don't know what the £120 fee paid for

  We booked a survey (bees nest in chimney) They were onsite for about 10-15minutes charged us £120 & promised to email the survey findings. Weeks later after chasing multiple times & being promised 'someone will call you back' I called and insisted they email the survey while I was on the phone. Reading other reviews & our experience so far - we are not proceeding - totally unprofessional & no idea what £120 paid for
  Job location: GU12
• 0.33

  Emergency Pest / Vermin Control Service

  Posted 15 March

  FRAUDULENT! AVOID. DO NOT TRUST POSITIVE REVIEWS - Look at the negative ones. Alarming trend

  Asked them to complete rat infestation in loft. Worked for approx 10 mins. Placed some poison sachets in loft. Refused to do internal house check for holes, to then fill if found, which which was sold by Sales. Confirmed that it does not form part of the service, at all. The charge £400 for putting some poison in the house, which you could do yourself, for approx £20. This is a SCAM and they are also taking payments via tokenisation. This is not legal. Go to your Bank for a refund. Do not Trust TrustPilot reviews. Anyone can post them, even company employees.
  Verified reviewer

  Job location: GU35

  R

  Nicola W
• 0.67

  Pest / Vermin Control

  Posted 14 March

  AVOID - Mis-sold service. Contact your credit card company or Bank, for a refund

  Be very cautious of the positive reviews. Strongly recommend you look at the negative reviews, which shows a worrying trend of complete lack of promised service, over-charging and Health & Safety concerns. • Paid 50% upfront (£195) for Rat Control - after being told the service included an internal inspection and internal proofing, during the 1st visit. • Technician arrived, said he “doesn’t know why Sales tell customers that” and refused to do the work I’d been sold. • He also did not wear gloves, when handling the poison, after telling me 2 x sachets would ‘’kill a horse’’. • After emailin
  Job location: GU35
• 3.33

  Fumigation

  Posted 26 February

  Just dont use them

  JG Pest Control attended my property last year to treat flies and ladybirds. They assured me that if the pests returned, they would come back to spray again. The initial treatment worked temporarily, but the pests reappeared after about 6 months. I reluctantly accepted their statement that any guarantee was only 4 months & paid for a second treatment. When the issue returned again just before the 4-month mark from the second visit, I emailed them on 9 February No reply came, so I chased them. They then claimed the guarantee was void because I hadn't contacted the every 4 weeks with an update
  
  Verified reviewer

  Job location: NG23
• 0

  Pest / Vermin Control

  Posted 15 January

  Awful Company

  They're refusing to come back when I still have 2 more visits, and I still have mice. They're refusing to refund me as well, despite them coming in knowing I still had mice and still taking everything away. This was £330, they've done NOTHING. They're also impossible to get on the phone, unless you want to pay them. Go through to finance and you can speak to someone.
  Verified reviewer

  Job location: NR34
• 0

  Pest / Vermin Control

  Posted 23 December 2025

  Service Paid For Was Not Completed

  We booked JG Pest Control because their website said rat control includes proofing. The issue was in our loft, which we disclosed. The first technician inspected the loft, identified gaps, and said wire wool would be placed and shown to us. On the final visit, no proofing was done. The technician stayed five minutes, removed the poison, couldn’t answer questions, and left. We were later told loft proofing isn’t included—never disclosed before payment and contradicted by the technician. Customer service have refused proofing or a refund. Very disappointing.
  Job location: B13