Customer Reviews (156)

Reviews (New to Old)Reviews (New to Old)
9

Loft ladder parts advice

I spoke with a very helpful, polite young man Kieran at The Loft Shop, Romford. Despite their shop not providing parts he kindly emailed a link to where I could obtain all the parts details I required. Kieran could have simply just given me the part details alone, but went above and beyond by providing me with a link to where I could obtain them. Thank you for your efficiency.

Location: SE2
Reviewed in: November 2023
10

Fitted my loft ladder. The best customer service ever

Verified Review

I've never dealt with such lovely guys. Keiran answering the phone was so helpful and polite. Tommy who installed the ladder was amazing. Again so lovely and reasonably priced. I highly recommend. Very professional, efficient, tidy and just amazing all round. Such a great company. I am delighted I chose them.

Location: E18
Reviewed in: September 2023
10

Loft ladder

Verified Review

Excellent service through the process. Friendly and professional team.

Location: E15
Reviewed in: June 2023
10

Falkro roof windows and advise

Verified Review

Top drawer help and info…

Location: SS9
Reviewed in: June 2023
10

To completely remove a very large, old Velux loft window, and to replace it with a new Velux window.

Verified Review

Chris and Tom from The Loft Shop Romford arrived on time and started by placing dust sheets on the work area and everywhere else they were to be walking. They carefully completely removed the old velux window with no damage to the roof tiles or the interior walls. They remedied some sub standard work which was part of the original installation. (I was not charged for this.) The new Velux was installed and demonstrated very professionally. Throughout all this Chris and Tom were very happy to explain exactly what the were doing. Before they left The whole area was cleaned and vacuumed.

Location: IG8
Reviewed in: May 2023
10

Fit a loft ladder and attach hinged hatch

Verified Review

The work was carried out quickly and efficiently with good humour! Many thanks.

Location: E17
Reviewed in: April 2022
10

Fitting electric blinds

Verified Review

Very good and reliable

Location: CM16
Reviewed in: March 2022
10

Loft ladder installation

Verified Review

The men were on time and very courteous. Did a brilliant job. They were very meticulous and professional in every aspect of their duties. I love my loft ladder. I would highly recommend this company.

Location: IG6
Reviewed in: March 2022
10

Loft ladder fitted

Verified Review

Absolutely brilliant! Both fitters who came where knowledgeable, kind and friendly, super tidy and quick.

Location: RM1
Reviewed in: December 2021
9.5

Install loft ladder

Verified Review

Very good service, good job and speedily executed. Thank you.

Location: IG6
Reviewed in: November 2021