Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

House removal

Verified Review

Excellent professional service from start to finish. Polite and friendly staff who went above and beyond to ensure a stress free move. I would 100% recommended this service to anyone who is moving home.

9.75

Removal of home contents from a 1st floor flat in London to a house in Chichester

The guys went above and beyond to make the move as stress free as possible. Lee and Brad were so nice, there were some unbelievably tricky manoeuvres needed to get the furniture in and out, but these guys made it all happen, with a smile on their face! I’d highly recommend them for sure.

9.75

Removal services

Verified Review

All work carried out as required. Quick response to all requests and changes of plans etc.

9.75

Moved across country

They were a little bit late but that was due to traffic. The guys were very professional, and friendly. I couldn't fault them, would recommend them to anyone in the area.

7

House removal

Verified Review

Item missing after move and few items have been damaged. Having spoke on the phone and via email the company are denying any of this. Shocking customer service.

Score Breakdown

Workmanship

3

Reliability & timekeeping

10

Tidiness

7

Courtesy

8

Reply from Eurosurv Transport Ltd

Can not please everybody, best 7 lads on move, house turned upside down on arrival with worn clothing still on floor. She informed me by email item missing is misplaced, probably not unpacked yet, our vans were empty. Damages, sofa leg, told by male client all ready damaged, after we spent one hour fixing it for him, cooker knob we know nothing about, he said do not worry has cover for it, Scrape on side of fridge, told by four of my lads already there. That's it. My staff went over and beyond for this customer as they always do, on top of the mess we had to put up with. Female clients bad language swear words and insults all day, not fine as one of my staff female. Her feedback left as punishment for not giving into her false claims. Certain people fancy there removals for nothing, fortunately after two days with these people we saw it coming.

10

House removal from Selsey to storage in Cumbria

Verified Review

The initial quotation process was quick and simple with a clear pricing structure. Very professional and friendly staff, arrived on time and efficiently emptied our home into two vans. They then travelled to Cumbria, and even with a puncture and bad traffic arrived on time and had unloaded everything into storage by 2pm. All of the team were in good spirits despite the horrendous journey. We would recommend this company to anyone needing a removal service.

10

House Removal

Verified Review

Absolutely thrilled by the service today. Excellent job, great staff and couldn't have wished for anything more. Certainly will recommend this company to anyone considering a move. In a word "BRILLIANT"

10

Hose removal

Verified Review

Neville was a lovely chap so friendly and helpful arrived on time and swiftly got onto job on hand would highly recommend this company thank you for making our move run so smoothly.

10

Excellent, polite and hard working !

Verified Review

The 2 gents arrived before time to make sure they can park and don’t charge us extra . Were extremely polite and handled everything with great sense of humour . All our furniture and expensive gadgets arrived in impeccable condition . Couldn’t recommend them more . Fantastic honest job.

10

Removals house move

Verified Review

Did an amazing job were fast, tidy, on time. Extremely courteous and coped with the awful weather. Would definitely use again.