Reviews

  • 0

    He said other customers have refused to pay him….

    Posted 6 days ago

    Would not recommend. The trader turned up without agreed materials , increased the price during the job and refused to provide receipts, only one worker (Dean) was actually skilled. Communication became aggressive, including swearing at me on my property and threats to destroy my flooring unless I paid on the spot. The situation escalated to the point where I had to call the police to have them removed. I also noted that the bank account name differed from that shown on the invoice. Overall, a very stressful experience.
    Verified reviewer
    Job location: CR4

    Response from Mike Bailey Flooring

    We are disappointed by this review as it does not reflect our experience. We first quoted in November 2025 and spent considerable time discussing the project before eventually being asked to return and carry out the work. The scope was changed after commencement, requiring different materials and affecting costs. Receipts were provided. Upon completion, payment was refused despite the customer’s father inspecting the work and confirming there was no issue. Police also attended and found no fault with the work. We remain confident in our workmanship and professionalism.

  • Dan B
    10

    Living Room Dryback LVT Installation

    Posted 20 April

    Great experience using Mike and Dean, top work completed quickly with no hassle. Left everything tidy between days and finished work to a great standard. Would 10/10 recommend
    Verified reviewer
    Job location: KT9
  • Rich F
    10

    Removed old vinyl flooring and fitted new vinyl.

    Posted 27 March

    Highly recommend Mike and Dean for flooring installations. They were punctual, courteous, and friendly, delivering a high-quality finish that we are very happy with. It was a pleasure and will definitely be reaching out again for future jobs.
    Verified reviewer
    Job location: KT17
  • 10

    Highly recommended

    Posted 20 March

    Mike and Dean did a superb job of my dining room SPC flooring. Neat, quick, tidy, polite, perfect. Having them back to do my hallway shortly,
    Job location: SW15
  • 9

    Superb flooring

    Posted 10 March

    Michael and Dean were so good and professional. They carried out a beautiful Herringbone in my living room and office and beautiful laminate flooring upstairs. I will certainly recommend them. Everyone loves the floor.
    Verified reviewer
    Job location: SM5
  • 10

    The only company I would use from now on

    Posted 08 March

    Mike and Dean did my lounge floor and couldn't have made the whole process easier. They completed the job very professionally and were just courteous and very helpful from start to finish.
    Verified reviewer
    Job location: KT7