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Reviews

  • 9.67

    Professional and friendly service.

    Posted 5 days ago

    I recently had a new bathroom sink and tap installed by this company. The plumber who arrived named Kyle provided a professional and friendly service. Thank you
    Verified reviewer
    Job location: HP2

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for your kind feedback! Thank you for using Neptune

  • Nuala C
    10

    Flood in bathroom, within minutes the plumber identified the issue of a broken connector.

    Posted 5 days ago

    Brilliant service from the point of calling to the completion of the job. Simon identified the issue super quickly and fixed really quickly too. He gave me advice on what I needed to do next to ensure no damp occurred and the office called me afterwards too to see how it went. All in all I’d recommend this comp and Simon without hesitation. One very happy customer!
    Verified reviewer
    Job location: AL1

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for leaving excellent feedback! Thank you for using Neptune

  • 10

    Happy bathroom

    Posted 29 May

    Kyle Harris has fixed our bathroom tab and sink, he did a brilliant job even my son was excited and happy with new bathroom. Thank you very much again Kyle Harris
    Job location: WD17

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for taking the time to leave lovely feedback. At Neptune we aim to provide exceptional customer service and workmanship. Thank you for using Neptune

  • 9

    Changing a multi block due to a leaking pipe on the outside of the heated water cylinder

    Posted 26 May

    Efficient, and quick to diagnose and fix the issue
    Verified reviewer
    Job location: AL3

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for taking the time leave excellent feedback. Thank you for contacting Neptune

  • 10

    Be patient!

    Posted 19 May

    Very good company I am very happy I had an engineer called Peter come round to fix my boiler, who is very professional. He did check everything properly to see what was wrong, with my boiler. And he had found out my boiler had never had new parts, because my boiler is almost 11 years old, so he got them ordered straight away and fitted all the parts the next day I am very happy.
    Job location: HP2

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for using Neptune, we are pleased to hear you are happy with the service. Thank you for using Neptune

  • Pauline H
    10

    Highly recommended service, thank you.

    Posted 11 May

    In my experience with Neptune Heating & Plumbing, they proved their top review status with polite, friendly honest and timely service. Thank you Peter and Shannon, I'll be keeping your number!
    Verified reviewer
    Job location: WD3

    Response from Neptune Heating & Plumbing Ltd

    Dear customer, thank you for using Neptune. We are pleased to hear you are happy with the service. We appreciate your feedback, thank you Neptune team