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North East Boiler Care

Ponteland, Newcastle upon Tyne, Tyne and Wear
+Approved member since 2016

Services and skills

  • Central Heating

    7 skills

    Gas Boiler Installation

    Gas Boiler Servicing / Repair

    Gas Central Heating Installation

    Gas Central Heating Servicing / Repair

    Gas Cooker Installation

    Gas Safety Checks - CP12

    Smart Thermostats

  • Services

    3 services

    • Domestic Work
    • Free Estimates
    • Insurance Work Undertaken


Customer reviews

Overall ratingin last 12 months

10Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability10 out of 10
  • Courtesy10 out of 10
Write a review

87 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Boiler repair

    10Verified Review

    Thank goodness I've found a good and prompt company. I would highly recommend.

    Location: NE65
  • Boiler Service

    10Verified Review

    Excellent service. Arrived bang on time and carried out service in their usual efficient manner. I would have no hesitation in recommending them

    Location: NE20
  • Replacement of CH Thermostat

    10Verified Review

    Response to my request was prompt and work fitted in the next day as I was without heating. I have used NEBC in the past for both major and minor works. As usual Jonathan was able to diagnose the problem straight away. He tried very hard to repair the problem diligently and with patience and only when it became apparent it was unrepairable, he installed a new Nest thermometer that day and restored my heating. I highly recommend NEBC for knowledge, workmanship and customer care.

    Location: NE13
  • My boiler had a fault.

    10Verified Review

    My boiler fault was resolved on the same day and the engineer was very professional and explained what he found.

    Location: NE20
  • Annual service

    10Verified Review

    Excellent service, did the job efficiently, very pleasant and knowledgeable people. First used them last December when the boiler broke down, a month after a service by another engineer, they came out quickly, replaced a faulty pressure switch and did not rip us off with excessive charges.

    Location: NE20
  • Service for central heating and hot water supply


    Arrived promptly and carried out the work efficiently. Knowledgable and helpful with advice.

    Location: NE3

Company profile

  • OwnerMr Jonathan Bennett
  • Member Since2016
  • Public Liability InsuranceVerified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 282 4641 94
  • Company typeSole Trader

Company info

North East Boiler Care is a family run business, we pride ourselves on being able to offer a personalised service and complete peace of mind for our customers. From the moment you pick up the phone we will make sure that you feel at ease. 

We are Gas Safe registered, we cover all aspects of heating services, from full system upgrades and boiler replacements, using high efficiency condensing boilers to ducted warm air installations, repairs and services. We are experts in boiler repairs, boiler services and Landlord Gas Certificates (LPC). We offer high standards of excellent work and services, at the most competitive pricing. 

We will continue to keep you updated right up to the moment the engineer arrives at your property to carry out the work, and if you have any concerns or problems afterwards, we are just a phone call away. Our reputation has been built upon the fact that we complete work for our customers to the highest standard every time. 

When booking work, a job reference number will be allocated on our database system and we keep accurate records of all work carried out - this enables us to provide a service personalised to you. The overall service we provide speaks for itself - the majority of new jobs booked are by customers who have used us before! 

Contact details

Accreditations and awards