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North Staffs Utility Services Ltd

Draycott, Stoke-on-Trent, Staffordshire
+Approved member since 2017

Services and skills

  • Plumber

    4 skills

    Emergency Plumber Service

    Water Leak Detection

    Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)

    Water Supply Pipe Repairs

  • Services

    6 services

    • Domestic Work
    • Commercial Work
    • Free Estimates
    • 24 Hour Call-out
    • Insurance Work Undertaken
    • Cards Accepted


Customer reviews

Overall ratingin last 12 months

9.96Write a review
  • Workmanship9.90 out of 10
  • Tidiness9.93 out of 10
  • Reliability10 out of 10
  • Courtesy10 out of 10
  • Quote Accuracy100 out of 100
Write a review

248 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Laying of a new water main to existing building.

    10Verified Review

    Very courteous and professional. Explained clearly the processes of what was happening. There was very little disruption to the ground as most of it was carried out using an underground drilling machine as they had to go under a brook. Would recommend Rob and his team.

    Location: ST11
  • Underground leak repair

    10Verified Review

    After an underground leak was detected by Severn Trent at my property, I needed to affect an urgent repair Called NSU they visited,quoted and repaired within 2 weeks

    Location: ST11
  • Underground leak

    10Verified Review

    We appointed Rob and his team having identified a leak under ground. Rob, Wendy and the team were exceptional from start to finish. Robs came to assess the problem and provided quotes vefore leaving the house. His professionalism and expertese gave us instant confidence. Rob and Wendy were always prompt in returning calls or answering emails. Robs team arrived yesterday to start the job. Once again from start to finish were professional, respectful and extremely knowledgeable. Thanks to all at North Staffs Utilities for your professionalism.

    Location: ST5
  • Installation of new water supply

    10Verified Review

    I used North Staffs Utility Services to install my own water supply as a leak was detected on the shared supply which needed urgent attention. Rob and his staff were second to none advising the best way forward to give me my own supply. Each process was completed on time. Rob and his staff were a pleasure to deal with. Highly recommended.

    Location: SK17
  • Water Leak Detection

    10Verified Review

    We contacted North Staffs Utility Services to help with tracing a water leak after Severn Trent indicated a leak within our property boundary. Rob visited and explained the options clearly but believed the excess water usage maybe an overflow issue rather than a leak. He did a couple of tests and then checked the toilet which was installed last year. Rob identified the problem as a faulty fill valve in the toilet. He wouldn't take any payment as he said he hadn't done any work. We had a very fast, friendly and professional service. A highly recommended business. Thankyou Rob and Wendy.

    Location: ST10
  • Leak to mains water under garage floor

    10Verified Review

    After 19 houses over 55 years we’ve had a lot of experience of companies doing work for us. These guys are the best we have ever had. It was a difficult job which they tackled brilliantly. I cannot speak too highly of them Rob was the main man on the job. Thank you guys

    Location: SK10

Company profile

  • OwnerMr Rob Gallon
  • Member Since2017
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 343 5477 90
  • Company typeLtd Company

Company info

Welcome to North Staffs Utility Services Ltd.

* We provide 24-7 emergency call out service to repair any underground burst on your existing water supply.

*Reduce the risk of damage to your home or driveway caused by a underground burst water pipe.

*All staff are fully trained in the latest leak detection methods for total piece of mind for our customers.

*For a fast and reliable cost effective repair please call free on 08006118704.

*We also offer a full water main replacement service using the latest trenchles methods, this allows your old lead water pipes to be replaced with minimum disruption to your beloved garden or driveway.

*Fully insured and water authorities accredited.

We are a family run business that has been trading for over 12 years.
With over 30 years experience in the clean water industry.
We carry out underground water leak detection and repair.
We also replace existing lead and metallic water services and install new MDPE services using the latest trenchless methods reducing the amount of disruption to your beloved garden.
Water industry approved WIAPS for complete piece of mind for our customers. 

Contact details

Accreditations and awards

Street Works Qualifications Register

Street Works Qualifications Register

Water Industry Approved

Water Industry Approved