The work completed had to be corrected, no thumb turn lock. Dent on door frame, crack in one pane of glass
Response from Opus Windows Company Limited
Thanks for the feedback. We’re sorry that the installation didn’t go right first time. Unfortunately from time to time issues like this do happen, when they do we do our best to resolve these as quickly as possible with minimum disruption to our customers. I hope that now the issues have been resolved you are happy with the finished product. Thanks again for your business and if you have any further issues, please don’t hesitate to contact us.