Reviews

excellent service from initial phone call to day of repair. Old Honeywell system completely serviced and now as good as new, very happy with the standard of work. Edward was first class

We transferred our monitored alarm system to Prism some years ago and have been extremely impressed by their professional, friendly service. They regularly service our house and garage alarms and only ever suggest cost-effective options. We recommended both our neighbours transfer their systems to Prism and having done so they have also been impressed by Prism's excellence. The lead technician Wayne is first class.

Wayne was a very friendly and knowledgable chap. Carried out the work quickly and neatly and was easily contactable afterwards. Great service!

Excellent service. Punctual and sorted out a job that was probably more complicated than expected.

From the beginning of asking for advice, the approximate cost to the installation and cleaning up, we couldn't have asked for more. Wayne and Edward were exemplary. They completed the installation swiftly. Explained how to operate the CCTV. A very tidy job. Thank you.

Received reminder re the annual service. Phoned to make an appointment for the service. Friendly, professional service. On the day scheduled for the service the engineer arrived on time, and checked/serviced all of the sensors, the keyboard, siren and the main unit. Very thorough, competent and friendly. Definitely recommend this company (seventh year of doing it, so they are good at what they do).