Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
9.75

New boiler fitted2.5

Verified Review

Great attention to detail . Worked in a quite and tidy manner answered any questions asked. Put up with the dog nosing around .

8.75

Restored water pressure and replaced basin p trap

Verified Review

Work took 30 minutes. They came very promptly and corrected the fault swiftly.

10

Emergency call-out. Water pouring down wall from tank upstairs, at 5.30pm

Verified Review

Arrived within 30 minutes. Shut down supply from tank. Next morning fixed the problem quickly and efficiently.

10

Fitted dishwasher and washing machine

On time, polite, clean good job. Will use them again anytime

10

Service gas boiler.

Verified Review

Work completed quickly and efficiently

8.75

New boiler fitted

Verified Review

The company was prompt in communications and able to give sound advice. The team worked hard and were quiet and polite. They got the job done in very good time. The boiler is working well so far. Only small quibble was that possibly the original verbal estimate was bit less than the written quote and both were excl VAT, but still seemed to be a fair price.

Score Breakdown

Workmanship

9

Reliability & timekeeping

8

Tidiness

9

Courtesy

9

Reply from Purbeck Plumbing Heating & Drainage Ltd

We are pleased that you are satisfied with the quality of work and finished outcome. However, it was made clear in our written estimate that the price given was plus VAT so don't understand your comment about being unaware of this.

10

Replace leaking hot water cylinder

Verified Review

Once again Mr Iles has come to our rescue in an emergency. We first used this company approx three years ago when on the day that we were moving into the property we discovered a leak and no central heating. This time we woke to find that the hot water cylinder was leaking badly and had also caused the electricity to trip. Mr Iles came within the hour and after isolating the leak managed to source a replacement cylinder. By juggling his work commitments he and his boys fitted the new cylinder on the same day and he even returned in the evening to ensure that it was working satisfactorily.

10

Discard of back boiler and combi boiler instillation

Verified Review

Work done to a very high standard Friendly workmen

10

Remove and refit fire to release trapped bird.

Verified Review

Came and did the work within hours (next morning) very professional polite. Got the trapped bird out alive and well and released it back to the wild to continue its life. They new exactly what to do and carried out the work which another company and our home insurance refused to do. We are very impressed with the service and the skills of the tradesmen involved, we will will always use them in the future, great job.

10

Repair shower and central heating boiler. Annual service

Verified Review

Always a totally prompt and reliable service. I've used them since 2012.