Thorough, professional, friendly and perfectionist (in a good way) fully informed throughout
We have used RSJJ before and were keen to use them again. Even though the work was spread across three floors of the house including staircases Rob and Chris ensured we could still access all rooms and were spotlessly tidy at the end of every day.
Rob impressed me from the off with his attention to detail, focus on 'prepping', and affable manner. My job was reasonably 'big': redecorating a 7-room house from top to bottom, in a 200-year old cottage with all the minor (and not so minor) problems that come with that, and Rob was in constant contact, updating on progress, highlighting problems, and then offering both Plan 'A' (completely fix it) or Plan 'B' (patch it for now), and happy to go with whichever the customer (me) opted for. A top-class job throughout, and I would use him again and recommend him.
Rob was really clear about the work he carried out at my holiday let. His communication was excellent, he responded to my queries quickly and the work was excellent. I will definitely use him again.
Rob and his team had done an excellent job. This was a very big project with many rooms and communal areas that needed painting and also, due to the size of the work, coordination was needed between the different tradesman in the project. The most important thing for me was that Rob sees his client's interest ahead of anything else and this is how he performs his job. I highly recommend him for any small or big job!!!
Rob is an extremely professional, conscientious and reliable contractor. He and his team work to very exacting standards and have plenty of very useful and constructive ideas. All that is delivered with exceedingly good humour.
After Rob's initial assessment of the house, work began almost immediately. I could tell that these weren't just "fly-by-night" guys who were looking to make a quick buck, advice was given with regard to the state of some of the walls and what preparation would be required before any painting could commence and also how they wold tackle a slight damp issue. (All of which were rectified by RSJJ or people who were approved by them). The work was done to an impeccable standard, I can't emphasize enough how meticulous Rob and Sam are and attention to detail is second to none. HIGHLY recommended!
We've used Rob many times for all decorating projects projects on a long running renovation project. Rob always works to a very high standard, communicates well and, for me, a most valuable capability and mindset to offer solutions throughout the process when inevitable problems are uncovered during renovation work.
Rob and his team were excellent throughout and were always polite and upbeat
We would always recommend RSJJ for their great service and efficiency. Rob always gets our signature pink just right!
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