Stuart, can you please contact me regarding the issues related to your recent work at my property in penland road? The roof is still leaking at the edging which I understand you think it's normal because it's 'a decorative edging' but the roofer I called to give an independent review disagrees. Im happy for you to get your own second opinion. I've been trying continuously for a week to get hold of you and have been unsuccessful by phone, Whatsapp and email. My what's app messages are not going through at all. I've sent videos demonstrating ongoing leak. What more evidence do you want?
Response from SA Contractors
Thank you for your feedback regarding the project completed early last year. At SA Contractors, we take pride in our reputation and the quality of service we provide. Apologies for the delay in response, I was on annual leave at the time of your contact, family time is important to us. We had previously offered an earlier visit, however this was not convenient with you. Following inspection, there was no active roof leak or evidence of water ingress. Moisture had affected a decorative lap, which has now been removed and replaced. We are pleased the matter has been resolved.