Reviews

Our water softener installation was carried out professionally. Chris arrived on time, worked cleanly and consistently throughout the day. He explained each stage of the fitting clearly, which was appreciated as this was our first water softener. He outlined the available options, but Chris was honest about what we needed now, with other items simply noted as future possibilities, unless we felt we needed it now. A straightforward and reliable service.

Excellent service provided throughout, from survey through to completion of installation. Chris was very professional, considerate and respectful of our home. We have now been using the water softener for a month and it’s made a huge difference. No more limescale issues.

Top service from the start. Very friendly people. A great product and great company. If you live in Ashford you need a water softener and Chris is your man.

We had looked into getting a water softener for a while and after reading some good reviews we opted to choose Sapphire Water softeners. Chris came to give us a quote and explained how it works etc and we thought he was super helpful and friendly. There was no pressure to purchase and could make the decision on our own time. Chris did a good job of fitting the softener and helped with a couple of other issues with a water filter and tap. Super friendly and helpful with he’s knowledge too. Absolutely would recommend.

We had a water softener installed recently with Sapphire and had a great experience. We had tried to book through a larger company but were let down last minute for two seperate appointments. Chris came to visit and looked at our kitchen for best places to fit and sent through quotes. Communication was great before and throughout the process. Happy with the quote, we went ahead and booked in for the fitting. Chris came across some issues with our pipework and was able to problem solve to find a solution that worked for us. We were able to see the improvements in our water quality straight away

I had a great experience with Sapphire. They responded fast to my enquiry, took time to answer all my questions and give me the advice I needed. Chris dealt patiently with the somewhat crowded plumbing under my sink, and installed a new tap with filter along the way. Now we have softened and filtered water, which makes a HUGE difference to the awful hard water we had before - love it!