Customer Reviews (328)

Reviews (New to Old)Reviews (New to Old)
6.75

L Shed removed and new pre pack shed erected plus felting on roof and feather board fencing at rear

Verified Review

Two days after job completion I notice roof felt on shed was bulging at top, not lying flat or pulled tight enough over roof, also only the half of the width of the feather board fencing sits on the gravel board and the lock on the shed door does not sit flush. I contacted Rob Woodhouse who responded by saying leave it to settle. I had already paid this contractor, I explained that it was not likely to settle but he insisted it would and if not he would come and assess. Several emails later no improvement I emailed again. Asked him to come back he said he would but he didn't.

Score Breakdown

workmanship

5

timekeeping

9

tidiness

8

courtesy

5
Location: SO19
Reviewed in: April 2021

Reply from Solent Garden Services Ltd

The concerns over the roofing felt was brought to my attention on the day of completion (after the invoice was paid) via email and I said that I'd be happy to take a look. I was confident that the felt was secure and water tight but happy to take a look to adjust if required. The client was given the choice of which side of the fencing they would like. It wasn't until the fence had been completed that they said that they had changed their mind and the metal arris rail brackets looked too bright and shiny. The feather edge sit on the gravel board but only partly visible due to the the existing concrete base. The shed was supplied by the client It was erected and locks installed as per instructions provided. I have made it clear that I was happy to visit and asses but was told in the forth email that they did not wish me to redo the work.

10

Whole garden landscapes including patio, artificial grass and pathway.

Verified Review

5 star service from Rob and his team at Solent Garden Services Ltd. Great communication leading up to the job and throughout. The work was carried out quickly and efficiently but with great attention to detail. Suggestions were made throughout and the end result has exceeded my expectation. All of the team, were approachable, polite and reliable. To top it off the job was completed sooner than expected and came in cheaper than quoted. I would highly recommend them.

Location: Southampton
Reviewed in: June 2020
10

Clearing a very overgrown garden

Verified Review

Very conscientious and polite workers, who did a fine job clearing an overgrown garden. Everything was as agreed, the work was completed successfully and with minimum fuss. I would recommend Rob and his workers to anyone.

Location: Southampton
Reviewed in: March 2020
10

Repair to broken fence, which was caused through storm damage

Verified Review

The lads we are very polite and they did an excellent job. The site was left neat and tidy it was a pleasure to deal with them and I would definitely use this company again.

Location: Eastleigh
Reviewed in: February 2020
10

Landscaping of front and back garden

Verified Review

Rob and his team were extremely professional and even though the weather wasn't very kind to them, they always arrived on time, kept a smile on their faces and got the work done. We are very pleased with the new front and back garden, they did a great job and we wouldn't hesitate in recommending them to anyone.

Location: Southampton
Reviewed in: January 2020
9.25

Replacement of 23 posts, panels and gravel boards

Verified Review

Rob and his team are excellent. Courteous, friendly, tidy, reliable and hard working. They completed the job quickly, to spec and with minimum disruption. Couldn't ask for more - I would use them again and recommend their services.

Location: PO14
Reviewed in: March 2021
10

Supply and fit of artificial grass

Verified Review

Great work, very polite and courteous employees. Our garden looks so much better with the artificial grass. Rob was always happy to answer my endless questions and very knowledgeable with the advice given. Would not hesitate to recommend the team and will be asking then to quite for another job once COVID 19 lockdown has ended.

Location: Southampton
Reviewed in: April 2020
10

Built a lean to and patio underneath

Verified Review

Despite the awful weather these guys had to work in, they did a remarkable job and the service and workmanship of the bespoke job I wanted turned out to be far better than I could have imagined. Excellent work and a brilliant team. And they did there very best to tidy the site too, despite the rain and mud which was very appreciated. Would genuinely highly recommend them.

Location: Southampton
Reviewed in: March 2020
9.75

Fence repair and new gate

Verified Review

Great service by John, Dave and Rob from initial enquiry to completing work. Very pleased with price and work. Would definitely recommend this family run business and will use again. Thank you

Location: Southampton
Reviewed in: February 2020
9.75

Full Garden makeover

Verified Review

Excellent comms from Rob and team. They kept me up to date and did an excellent job. What was most impressive was the team really knew their plants and how it get the best out of them. Generally and very positive experience with an great final result! Very happy.

Location: Fareham
Reviewed in: November 2019