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Steve Frieze Removals Ltd

9.81/10

Croydon

£1,000 guarantee T&Cs apply

Checkatrade member since August 2012
10

Skills

  • Haulage
  • Storage
  • House Removal
  • Commercial Deliveries
  • Worldwide / International Removals
  • Packaging service
  • Emergency Removals / Storage Service
  • Piano Removals

Customer Reviews

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9.81 /10

Based on 31 reviews over the past 12 months

Quality of work

9.77

Reliability

9.87

Communication

9.77

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the removal teams for being professional, polite and hard-working, ensuring a smooth and stress-free move. A small number of customers have mentioned issues with office communication, though the on-the-day crews are commended for their excellent service.

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Reviews (1176)

  • 8.67

    House Removal

    Posted 2 days ago

    Attentive and professional.

    Steve Freize looked after us well though removal, a long period of storarge and moving into a new home. They were responsive online and professional in our old and new homes.
    Job location: CR8
  • 9.67

    Emergency Removals / Storage Service

    Posted 08 October

    Storage to recommend

    The removal and redelivery was accomplished in a very friendllly and respectful manner, and great care was taken to not damage anything particularly when manoeuvring the larger items. They were also happy to accommodate us when we wanted to reduce some of the items we'd stored which they then disposed of for us. Would certainly choose to use them again if/when we need any furniture moved or stored.
    Verified reviewerJob location: CR6

    Response from Steve Frieze Removals Ltd

    Derek, Thank you so much for taking the time to offer honest feedback - we appreciate your business and if you do ever need our help again we would be sure to look after you. The Team at Steve Frieze.

  • 9.33

    House Removal

    Posted 24 July

    Excellent work from Manager John and his team!

    Manager John Dinkha and his team were excellent with my move. John was extremely efficient, professional, pleasant, diligent and cooperative. A very hard worker too - he cares about doing a good job. His team members Mark, Chev and Ronnie were careful with my possessions, very cooperative, polite, friendly and professional. Top marks all round!
    Verified reviewerJob location: SE17

    Response from Steve Frieze Removals Ltd

    Sarah, thank you so much for such kind words and your appreciation of our efforts. The team enjoyed your company and conversation. We wish you such a happy future there. I think your surroundings will make this quite easy. Thanks again for making us your choice Removal company.

  • 10

    House Removal

    Posted 14 July

    Amazing service start to finish could not have asked for more.

    I can honestly say they were all amazing from booking the service, with numerous date changes they responded well. The packing of items was meticulous so much care taken. Not a thing damaged. Loading of the vans was done quickly but carefully and well planned leaving me with essential items until last. I was so worried when I had to have my appendix out a week before the move restricting my ability to do much but they handled everything for me. Thank you to all of you, you are great.
    Verified reviewerJob location: CR8

    Response from Steve Frieze Removals Ltd

    Michelle, Thank you so much for the kind feedback. You worked through it like a trojan so credit to you and I hope you are not too frantically unpacking and taking it a little easy. Many happy returns - The team at Steve Frieze

  • 10

    Removals / Storage

    Posted 10 July

    Excellent Company highly recommend

    There truly isn’t enough words to thank Steve Frieze Removals for the fantastic job they did for us! From start to finish they were incredible, so professional and most of all supportive at such a stressful time of moving home! The team lead by Mark Steed was second to none. Thank you Mark for being so helpful and supportive to us, you were so amazing. John Dinka my parents loved you and thank you for your help on the day! Jordan organised everything from the office which made the whole experience seemless. Special Thanks to John Steed for getting this organised in the first place.
    Verified reviewerJob location: RH1

    Response from Steve Frieze Removals Ltd

    Jaime, Thank you so much for your kind feedback and it was a pleasure moving you. Wishing you the best of luck in the new place with many happy memories to be made.

  • 10

    Emergency Removals / Storage Service

    Posted 11 May

    Making moving easy

    We've used the company for removals, storage & schredding in the past and always had a positive experience. Therefore I recently booked them for a home move. Despite the move being last minute & on a bank holiday, the manager made it work. The move was highly professional, smooth & nothing was too much trouble. These are a slick, friendly team & I can't recommend them highly enough.
    Verified reviewerJob location: SE10

    Response from Steve Frieze Removals Ltd

    Hi Kim, So glad we could help you with this move as one of our loyal customers. Really appreciate such kind feedback and we will always try our best. Wishing you and Larry a wonderful future there.

Photos

Company Info

Owner

Mr Stephen Frieze

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 105406357

Domestic WorkCommercial WorkFree Estimates

We are a family run business and proud member of the British Association of Removers.

We have been moving householders, offices, schools, warehouses, businesses and hospitals for nearly 50 years and we pride ourselves on our high levels of customer service throughout the whole moving process.


Our reputation and business are built on recommendation from our customers who have appreciated our hard work and effort to make their move a stress-free success.

Our staff are another key to our continued success, all of them have been with us for several years and receive ongoing training in all aspects of our business.


We pride ourselves on being a part of your whole move which works like this:


  • Free quote and consultation.
  • Free discussions about your move and the best ways to carry it out.
  • Free ongoing coaching throughout the move, best practices, booking into the diary and adjusting dates and services as required.
  • Conducting the move itself.
  • Aftercare services such as box collection, disposal, shredding or storage options.

We have gradually expanded the transport and storage areas of the business and moved to branches in South London, West London and Surrey. Our priority is to offer a professional quality removal and transport service at a competitive price, so if you wish to get a free quotation, please call us or fill out a contact form.


We also offer: Packing, Storage, Shredding, Disposal, Clearance, Packing Materials, Specialist Moves, Commercial services, Trade Storage, Pallet Storage and a unique tailored VIP executive Move Service.

Accreditations and awards

Self Certified

Provided by the trade. Checkatrade has not verified.

This trade passed up to 12 Checkatrade vetting checks

Member since August 2012

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