Suffolk Oil Solutions Limited
Public liability insurance is unverified
Skills
- Oil Central Heating Installation
- Oil Tank Installation
- Oil Boiler Installation
- Oil Central Heating Servicing / Repair
Services
Customer Reviews
Write a review9.67 /10
Based on 12 reviews over the past 12 months
Quality of work
9.25
Reliability
9.92
Communication
9.83
Reviews (286)
10 Oil Tank Installation
Posted 23 January
Barry C
Had a oil tank replaced by SOS this week and they did an excellent job, site was left clean and tidy. Great service kept fully informed , would highly recommend.Verified reviewerJob location: CB86 Oil Central Heating Servicing / Repair
Posted 16 January
NOT GREAT
Unfortunately the engineer forgot to turn on the fuel oil after checking the tank. So I was left with no heating or hot water. I turned on the fuel oil again but an airlock had formed and the boiler kept cutting out after a minute or so. The company were going to send someone the next day, but not until late in the afternoon. I persevered with resetting the boiler every few minutes and after a few hours it burst into life. The engineer should have checked the system was working before departing. I would have thought this was a basic check.Verified reviewerJob location: CB25Response from Suffolk Oil Solutions Limited
Thank you for your feedback. As we apologised for and explained, it was a silly mistake which is very unusual for our engineers. You haven't mentioned that we also spent time on the phone (the same day) talking you through to get you up and running. We also gave you a discount off of your invoice.
10 Oil Central Heating Servicing / Repair
Posted 14 January
Great customer service from an experienced technician
Our annual boiler service completed on time by an highly professional and knowledgeable young engineer. On time, very thorough and very tidy job. Excellent customer contact and service and good value for money. Thoroughly recommended.Verified reviewerJob location: IP2910 Oil Central Heating Servicing / Repair
Posted 03 January
First class boiler management operation
As usual, Suffolk Oil Solutions provided an excellent, high quality service. The engineer, Ryan, was efficient, courteous and knowledgeable. I would recommend this company to anyone wishing to have a complete, quality boiler management service.Verified reviewerJob location: CB21Response from Suffolk Oil Solutions Limited
Thankyou for your valued custom and taking the time to leave a review.
10 Oil Central Heating Servicing / Repair
Posted 15 December 2025
Boiler Servicing Works - West Suffolk
Very helpful, responsive and competitively priced works for both boiler servicing and replacement,Verified reviewerJob location: IP1Response from Suffolk Oil Solutions Limited
Thank you for your review Dawn. We really appreciate your custom.
10 Oil Central Heating Servicing / Repair
Posted 07 December 2025
Efficient and effective
boiler service. good communication from booking to service completion, on day of service given a time frame that was adhered to, text to inform that engineer on his way, service carried out in an efficient manner, cost comparable to others.Verified reviewerJob location: IP29Response from Suffolk Oil Solutions Limited
Many thanks for you valued review and your continued support. I'll take this opportunity to wish you a Merry Christmas and Happy New Year.
Photos
Company Info
Owner
Mr Mark Whittaker
Ltd Company
14 years on Checkatrade
VAT Registered
Yes: 138349885
We are a company specialising in oil heating whether it be the boiler or tank. Covering a big area of East Anglia we offer boiler servicing, breakdowns and replacement oil tanks, as well as tank emergencies (such as pumping out leaking tanks). We also offer heating oil at competitive prices.
Please click here to find out more and see our working area.
All our Oil engineers are fully insured, OFTEC qualified and registered ensuring our work and services are carried out to the highest possible standards. We also work closely with other trades to offer you the complete service.
