Customer Reviews
Emergency lock replacement
Excellent service..kept me updated on arrival time. Representative was very polite explained what had happened, best solution with the work being carried out there and then.. Could not fault the service.
Left key inside. Unlocked door to allow me to get back in.
I am very happy. He was very courteous and fast in responding to my call.
Fixed door lock, adjusted door
Excellent service, very helpful chaps
Stuff door lock that occasionally wouldn’t open
I don’t often leave reviews but I was so impressed by Karl. He contacted me back straight away after I posted on the checkatrade web site he asked me questions about the problem with my lock and offered to do a video call to save me a call out charge. I explained the problem and we agreed a time for him to come round. He was at my house on time on time as agreed. He had a look at the mechanism on my door and knew the fault. He was extremely knowledgeable and friendly. He then ordered the part that was needed and made a fix on the door so that we wouldn’t be left locked in. First class Service
LOCKED OUT AND GOT ME BACK. CHANGE INSIDE DOOR AND INSTALLED A THUMB TURN
EXCELLENT SERVICE. ENGINEER WAS HELPFUL INFORMATIVE AND CAME UP WITH A SOLUTION FOR ME AS I HAVE LOCKED MYSELF OUT 3 TIMES NOW. VERY PROFESSIONAL EXCELLENT SERVICE. VERY PLEASED WOULD DEFINITELY RECOMMEND
REPLACED LOCK AS KEY WAS LOST
I lost the key, so was locked out completely, Carl at Lockfather gave a very prompt service, took out the old lock, left the area very clea, I now have 3 keys, not just the one. Plus he gave advice regardng the door that it is likely to go out of line in the future. Would definately use again if needed and would recommend them.
Gained entry to locked door
Work wise not a lot done the locksmith came he certainly new what to do used his "magic" metal wire door opened we could now remove key from other side of lock and get back in doors. Super!!
Accidental locking of door to an 'ensuite' - door lock freed
Very quick response to our call, and work carried out within 15 minutes, including a helpful suggested modification to the closure. Courteous and friendly.
Front door realigned
Carl was excellent in his job performance at all times.Took time to explain whatever was Required he finished I locked and unlocked the door a few times to my satisfaction overall he was exemplary in working.
Front Door Lock changed as broken
Our front door lock broke as we were leaving the house on a Saturday - we couldn't lock it or reopen it and were locked out. Called them up after checking reviews and Carl arrived quicker than expected and did a fantastic job getting us back in and fixing the issue so quickly. Would highly recommend and paid the quoted price. Have never used a locksmith before but would recommend this company and impressed with the price for an emergency call out on a Saturday. Thank you!