Remote access to my computer which resolved the problem completely
As ever, to the point and helpful
Tip Top continue to provide a very efficient service. We could not manage without their skills and knowhow.
All sorted...thank you
Having earlier identified that our existing PC which was more than 10 years old was not performing properly, Ricky carried out the work to set up the new computer very quickly and efficiently and left everything working correctly and at a considerably improved speed.
As always tit tops Richard and Ricky are helpful friendly and professional. They can be trusted to be honest and do their best for you.
This work was done via a Team Viewer link, which means the fault could be rectified by the company taking over my laptop to solve the problem. My printer was connected but refused to print and I tried all ways without success. I have used this company many times and am very satisfied with their work. They are courteous, efficient, ring back when they say they will and to date, have always delivered.
Excellent service. Not the most straight forward set up. New laptop fan failed during setup. Technician contacted maker, reported the fault, ran diagnostics and made arrangements for maker's engineer to replace faulty fan. Contacted Norton and sorted out problem with replacing McAfee anti virus software (laptop supplied with McAfee's preinstalled) with Norton 360.
Richard was extremely helpful and was able to sort out issues that I had been trying to do for months.
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