Willowserve Limited
Ixworth, Bury St. Edmunds, Suffolk
Checkatrade member since 201310
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Oil Central Heating Installation
- Gas Safety Checks - CP12
- Oil Tank Installation
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- Oil Boiler Installation
- LPG Central Heating Servicing / Repair
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Water Supply Pipe Repairs
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Bathroom Designer
- Bathroom Fitter
- Bathroom Supplier
Customer Reviews
Write a review9.84 /10
Based on 14 reviews over the past 12 months
Quality of work
9.86
Reliability
9.71
Communication
9.5
Reviews (344)
9 Refitting heating main thermostat and also regular gas boiler servicing.
Posted 17 January
We have used Willowserve for all our boiler maintenance for several years. They have also installed the new heating control thermostat recently. In addition they are our normal plumber to call. I find them excellent in both approach and undertaking the job itself. Highly recommended and reliable. Also punctual which is good. I'm pleased to have found them and will continue to use them when we move house shortly.Verified reviewerJob location: IP3110 Boiler repair
Posted 11 January
Boiler not working in very cold temperatures-no heating and no hot water. Emailed Willowserve and they came out next day. Same engineer as before who serviced my boiler. Very friendly, very helpful and respectful of my house. Found the problem and within 20minutes I had hot water and heating again! Thank you Willowserve and Aaran! All sorted just before the very cold weather set in!! Would recommend and will be using again.Verified reviewerJob location: IP3010 Rerouting copper pipes & fitting new immersion
Posted 25 November 2024
Job location: IP31Willowserve came to the rescue when my last house had major problems with leaking copper pipes in the concrete floor ( 1980's house) which meant that the whole system had to be rerouted so all pipe work being above ground. All furniture and carpets had to be moved from upstairs! We also decided to up date to a new pressurised system/immersion so we had decent water pressure through the showers. Added to this, we replaced all the radiators at the same time. Great work by all the team and done in great time considering how much work needed to be completed. A big 'Thank You' everyone.10 New oil tank and garden fence
Posted 25 November 2024
I have been a long term customer and have just moved, so they were the first to call for servicing the boiler and in that visit I discovered I need a new oil tank and base. The garden fencing was also in dire need of replacing, so both jobs were done in the same week, as I was putting in concrete posts and gravel boards and then wooden panels. The job was not easy, as there had been many attempts of bad fence installation and a lot of old concrete to dig out by hand due to the proximity to the neighbours path. A job well done and very happy repeat customer. Thank you so much.Verified reviewerJob location: IP1410 Shower room refit
Posted 12 November 2024
Dale understanding and patient when he came to plan job. Jack and Toby came promptly every morning, worked hard all day and tidied up before going home. We often went out and left them to get on with the work. Very pleased with their work and will definitely only use Willowserve for any future jobs.Verified reviewerJob location: IP3310 Boiler pump fix
Posted 20 September 2024
Great service, quickly resolved issue and explained what was needed very clearly. Well priced and very quick to get work done.Verified reviewerJob location: IP33
Photos
Company Info
Owner
Dale Drake & Karl Nelson
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 571323655
Willowserve Ltd has been providing its customers with Professional reliable services for Three Decades.
With exceptional high Standards and attention to detail, Willowserve Ltd prides itself on standing out from the crowd.
Over many years of trading and countless numbers of satisfied customers Willowserve Ltd has slowly expanded to meet its ever-growing customer demand. We offer a One Stop Shop giving our customers Full Peace of Mind. We can undertake any project large or small. All projects we complete are taken care of from the initial enquiry through to the final completion, by our highly qualified and experienced team.
Knowing every customer and project is different, we tailor our service to meet our client’s individual requirements. Whether you are looking for a new High Efficiency Boiler, that dream Bathroom or Kitchen, through to a Full Property Refurbishment, Willowserve Ltd can work with you to ensure your Project runs smoothly, being completed both on time and within budget.
Our Plumbing and Heating Engineers are Gas Safe Qualified, working with Natural Gas and LPG, OFTEC Qualified, to work with Oil.
Contact us by email or phone to discuss your requirements.
Accreditations and awards
This trade passed our 12 step Checkatrade vetting
Member since 2013
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