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Willowserve Limited

Ixworth, Bury St. Edmunds, Suffolk
+Approved member since 2013
Willowserve Limited in Bury St Edmunds, Suffolk

Services and skills

  • Central Heating

    11 skills

    Gas Boiler Installation

    Gas Boiler Servicing / Repair

    Gas Central Heating Installation

    Gas Cooker Installation

    Gas Safety Checks - CP12

    LPG Central Heating Installation

    LPG Central Heating Servicing / Repair

    Oil Boiler Installation

    Oil Central Heating Installation

    Oil Tank Installation

    Smart Thermostats

  • Plumber

    8 skills

    General Plumbing

    Plumbing Repairs

    Power Flushing

    Radiator Installation

    Shower Installation

    Underfloor Heating Installation

    Water Leak Detection

    Water Supply Pipe Repairs

  • Bathrooms

    3 skills

    Bathroom Designer

    Bathroom Fitter

    Bathroom Supplier

  • Services

    4 services

    • Domestic Work
    • Free Estimates (excl. Insurance)
    • Insurance Work Undertaken
    • Cards Accepted


Customer reviews

Overall ratingin last 12 months

9.95Write a review
  • Workmanship9.95 out of 10
  • Tidiness9.90 out of 10
  • Reliability9.95 out of 10
  • Courtesy10 out of 10
  • Quote Accuracy83 out of 100
Write a review

328 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Refurbished shower room

    10Verified Review

    Willowserve have been looking after parents boiler for years. This time they came on short notice to sort out a tired shower room. Now have non leaking taps, power shower and a wonderful new loo in time for visitors. Swift efficient and friendly

    Location: IP31
  • Leaking kitchen mixer tap

    10Verified Review

    Same day visit and job completed quickly and efficiently. Can't comment on value as waiting for the bill!

    Location: IP31
  • New water tank/immersion fitted and new elements to two tier rails

    10Verified Review

    Excellent firm: always answer phone! Got back quickly, excellent communication and explanation . Went out of their way to source parts. Engineers efficient, effective, personal and very tidy; all round professional firm. Highly recommended.

    Location: IP30
  • Bathroom refit


    WOW what can I say about Willowserve. Brilliant service from start to finish. Karl and his team are amazing. Craftsmanship is outstanding from all the trades. We were promised an outstanding bathroom and they didn’t disappoint. We are so happy with the result. The guys were always on time and at the end of each day it was like they hadn’t been as they were so tidy even down to washing floors before they left Would highly recommend this company, nothing is too much trouble. We would certainly use them again. Very happy customers

    Location: IP32
  • 5* Oil tank and boiler installation

    10Verified Review

    We accepted Karl's quote for a complete new installation of an oil tank and oil boiler, communication with Willowserve was prompt and precise, we had many questions for Karl and he answered them all perfectly. I cannot praise Karl and his team enough, it's rare to see a team of guys working so well together as they did, the standard of workmanship was outstanding, keeping everything tidy as they went. The team is friendly, diligent, dependable and completely trustworthy. We totally recommend Willowserve and would not hesitate in using them again, we give them a well earned 5 stars.

    Location: IP29
  • Great work

    10Verified Review

    Great service, everything works well, very helpful, left it all clean.

    Location: IP32

Company profile

  • OwnerDale Drake & Karl Nelson
  • Member Since2013
  • Public Liability InsuranceVerified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 571 3236 55
  • Company typeLtd Company

Company info

Willowserve Ltd has been providing its customers with Professional reliable services for Three Decades. 

With exceptional high Standards and attention to detail, Willowserve Ltd prides itself on standing out from the crowd. 

Over many years of trading and countless numbers of satisfied customers Willowserve Ltd has slowly expanded to meet its ever-growing customer demand. We offer a One Stop Shop giving our customers Full Peace of Mind. We can undertake any project large or small. All projects we complete are taken care of from the initial enquiry through to the final completion, by our highly qualified and experienced team. 

Knowing every customer and project is different, we tailor our service to meet our client’s individual requirements. Whether you are looking for a new High Efficiency Boiler, that dream Bathroom or Kitchen, through to a Full Property Refurbishment, Willowserve Ltd can work with you to ensure your Project runs smoothly, being completed both on time and within budget. 

Our Plumbing and Heating Engineers are Gas Safe Qualified, working with Natural Gas and LPG, OFTEC Qualified, to work with Oil. 

Contact us by email or phone to discuss your requirements.

Contact details

Accreditations and awards