Reviews

This is now my second air con unit in my house. Its always a pleasure to deal with this company. The staff in the office are extremely helpful, and what is nice is that it is the same staff you get to speak to. On this occasion i had Raye who has been and serviced my air con unit before and i was lucky enough to have her and her colleague Ryan. What a great team they were. Both cat lovers so my two cats were very happy. The team were considerate and respectful the whole time and everything was left clean. Good prices too.

The team have been servicing our installation for a number of years and this year the delivery had degraded. They reviewed the install and suggested a refit, using the same kit but ina slightly different way with new tubing. The difference is another 5 degrees cooler in the room. They also installed a new wall Midea system. Both the refit and new installation were implemented with superb dilligence, keeping the customer at heart all the the way through from design to implementation. The installers were amazing, fantastic attention to detail, i could not recommend them enough

Quick, accurate and thorough communication by e-mail, price competitive, high quality installaltion, with care taken throughout to make me aware of any risks of damage to the building, none sustained. A professional outfit, recommended.

We have used AAC Group several times for both air-conditioning installation and annual servicing, including at our previous offices and most recently at our home garden office. The service has been exceptional every time. A big thank you to Naz for the care taken with the installation, neatly routing pipework through the garage for a clean finish and working late to complete it in one day. Thanks also to Simon for his support during the survey and quoting stage. The team are professional, reliable and a pleasure to deal with.

I had an ASHP (Air Source Heat Pump) installed by AAC Group and the whole process was a very smooth and professional experience. From the quote, measurements and installation to grant processing. Highly recommended installer.

A heat pump and new hot water cylinder were installed three months ago, on Tuesday I returned home to find a puddle under the cylinder (manufacturing defect in cylinder) I contracted AAC group and they were there next morning at 08.30, they confirmed manufacturing defect and contacted manufacturer. AAC group shifted their work around to be able to fit it on the Friday morning (about a 5 hour job with the way it was plumbed) . All sorted and finished by Friday afternoon, really excellent service for a problem they had no part in creating. I would strongly recommend this firm.