Reviews

Wasted almost a day trying to solve problems with very little progress. Very slow. Very talkative. All tactical to maximize his hourly rate. You have been warned

A fast response with Yusaf he came out Sunday night to Romford, I have a baby in the house and I was in some distress. I had no hot water and he came and identified the problem and replaced an immersion heater controller-for my unvented hot water cylinder the very next morning. I have hot water now! Great communication & I would really recommended Academy for their services

Very knowledgeable and helpful.Fault finding skills great!

Everything was done fast, one day. Very nice and good equipped guy solved all my problems.

I'm very happy with the service. They were polite and completed the work to a high standard.

*Doesn't appear to have resolved issue with boiler just masked it *Took 5 days and left me without heating for 3 days *Wasting time as he charges hourly. E.G. 3hrs charged by making multiple journeys for parts *Don't see why I'm charged for picking up parts if he left me with no heating for 3 days *Added money on my invoice for no reason, he said it was a mistake. Been a month still have not received that money back *Rounded times to nearest hour on each visit, instead of rounding total to nearest 1/2 hour. Extra hour charged as a result *For the plumbing work he charged a different amount