Alex did a botched job in my kitchen despite being given a written job specification. Alex requested for more money to come and put the job right despite the fact that he had charged me a premium, and did not fulfil the job requirements. He refused to come back without more money because, in his own words, "you are lying, it was your mistake, I have done what you asked for". I refused to pay him more money. I do not recommend him to other people as he is unreliable and untrustworthy. He is only interested in getting the money and not interested in offering any sort of after sale service.
Response from Ac Building Solutions Ltd
This is totally not true, I did exactly as you asked as per all correspondance. You were extremely happy with my work, it was the next day when your plumber then turned up and wanted the vent in a different place as you had got the position incorrect that you then demanded me to come back and move the vent and threatened me with abusive messages, I said I would come back and move the vent for you and would only charge for the new vent and my labour would be free of charge to help you out as you had a tenant moing in. I don’t think I can be any fairer than that when all works were done exactly to your requirement.