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Acute Plumbing & Heating Ltd

Swanley, Kent

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Customer Reviews

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81 total reviews

Acute Plumbing & Heating Ltd has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (81)

3.67
Gas Boiler Servicing / Repair
Posted 01 February 2025
Worth finding someone else
I’m disappointed with the service I received. They came out to fix my boiler, but after multiple paid visits (6), I’m still having issues and now need to find a new plumber. Instead of thoroughly investigating the problem, they would fix one thing, assume it was resolved, and leave—without properly testing to confirm the issue was fully fixed. When the problem persisted, they told me to try and figure it out myself. Then, they’d return (for another charge) to confirm what I found, schedule another visit (also paid) to fix it, and the cycle continued. After all this, im still having issues.
Verified reviewer
Job location: BR8
10
Gas Boiler Servicing / Repair
Posted 22 September 2023
Leak in Kitchen
Once again called Acute Plumbing Ltd as their work previously 2 yrs ago was excellent. We have had leaking pipework in kitchen, which Steve Gregory came out quickly and eventually solved the problem. Always found him to be very good and friendly. Pricewise he is very reasonable as well. He will be retuning shortly to replace our Boiler. We would certainly recommend this company for any future work.
Verified reviewer
Job location: BR5
10
Central Heating
Posted 13 December 2022
Fixed our combi boiler
Super efficient and very friendly - I would highly recommend them! They attended our call very quickly and fixed the problem in a very efficient manner. It is great value for money too!
Verified reviewer
Job location: BR6
10
Central Heating
Posted 04 November 2022
Service the combi boiler
Really happy with the work completed.
Verified reviewer
Job location: CT14
9.75
Posted 18 February 2022
Boiler replacement
Steven replaced our old boiler with a brand new one, coupled with a Hive smart thermostat system. Installation was OK overall but there were a few issues on getting it to work properly in the end. Even then, Steven was always available to respond to any of my enquiries and eventually, after a couple more visits, everything was sorted it out in the end. Very cordial and the work was carried out swiftly and to a high standard - highly recommended.
Verified reviewer
Job location: BR8
10
Posted 13 January 2022
Blocked drain
I have nothing but praise for Acute Plumbing Stev Gregory and his assistant. They arrived on time, swiftly identified the problem, rectified the blockage and amended the pipework to prevent a recurrance. Exceedingly polite and understanding given my wife has dementia . Would certainly use them again should I encounter a plumbing/heating problem.
Job location: BR6