Acute Plumbing & Heating Ltd
3.67/10
Swanley, Kent
Checkatrade member since July 20175
Public liability insurance is unverified
Customer Reviews
Write a review3.67 /10
Based on 1 review over the past 12 months
Quality of work
0
Reliability
6
Communication
5
Reviews (82)
3.67 Worth finding someone else
Posted 01 February
I’m disappointed with the service I received. They came out to fix my boiler, but after multiple paid visits (6), I’m still having issues and now need to find a new plumber. Instead of thoroughly investigating the problem, they would fix one thing, assume it was resolved, and leave—without properly testing to confirm the issue was fully fixed. When the problem persisted, they told me to try and figure it out myself. Then, they’d return (for another charge) to confirm what I found, schedule another visit (also paid) to fix it, and the cycle continued. After all this, im still having issues.Verified reviewerJob location: BR810 Leak in Kitchen
Posted 22 September 2023
Once again called Acute Plumbing Ltd as their work previously 2 yrs ago was excellent. We have had leaking pipework in kitchen, which Steve Gregory came out quickly and eventually solved the problem. Always found him to be very good and friendly. Pricewise he is very reasonable as well. He will be retuning shortly to replace our Boiler. We would certainly recommend this company for any future work.Verified reviewerJob location: BR510 Fixed our combi boiler
Posted 13 December 2022
Super efficient and very friendly - I would highly recommend them! They attended our call very quickly and fixed the problem in a very efficient manner. It is great value for money too!Verified reviewerJob location: BR610 Service the combi boiler
Posted 04 November 2022
Really happy with the work completed.Verified reviewerJob location: CT149.75 Boiler replacement
Posted 18 February 2022
Steven replaced our old boiler with a brand new one, coupled with a Hive smart thermostat system. Installation was OK overall but there were a few issues on getting it to work properly in the end. Even then, Steven was always available to respond to any of my enquiries and eventually, after a couple more visits, everything was sorted it out in the end. Very cordial and the work was carried out swiftly and to a high standard - highly recommended.Verified reviewerJob location: BR810 Blocked drain
Posted 13 January 2022
Job location: BR6I have nothing but praise for Acute Plumbing Stev Gregory and his assistant. They arrived on time, swiftly identified the problem, rectified the blockage and amended the pipework to prevent a recurrance. Exceedingly polite and understanding given my wife has dementia . Would certainly use them again should I encounter a plumbing/heating problem.
Photos
Company Info
Owner
Mr Steven Gregory
Ltd Company
8 years on Checkatrade
VAT Registered
Yes: GB402947894
Domestic WorkFree Estimates24 Hour Call-out
Here at Acute Plumbing & Heating Ltd we are fully qualified professionals with over 14 years experience.
We are presentable and pride ourselves on reliability, quality workmanship, and friendly customer service.
We are a fully insured and gas safe registered.
- Gas boiler installation
- Gas safety certificates
- Boiler servicing
- Power flushing and general plumbing
Adapt and overcome. Nothing is impossible!