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Acute Plumbing & Heating Ltd

3.67/10

Swanley, Kent

Checkatrade member since July 2017
5

Public liability insurance is unverified

Customer Reviews

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3.67 /10

Based on 1 review over the past 12 months

Quality of work

0

Reliability

6

Communication

5

Reviews (82)

  • 3.67

    Worth finding someone else

    Posted 01 February

    I’m disappointed with the service I received. They came out to fix my boiler, but after multiple paid visits (6), I’m still having issues and now need to find a new plumber. Instead of thoroughly investigating the problem, they would fix one thing, assume it was resolved, and leave—without properly testing to confirm the issue was fully fixed. When the problem persisted, they told me to try and figure it out myself. Then, they’d return (for another charge) to confirm what I found, schedule another visit (also paid) to fix it, and the cycle continued. After all this, im still having issues.
    Verified reviewer
    Job location: BR8
  • 10

    Leak in Kitchen

    Posted 22 September 2023

    Once again called Acute Plumbing Ltd as their work previously 2 yrs ago was excellent. We have had leaking pipework in kitchen, which Steve Gregory came out quickly and eventually solved the problem. Always found him to be very good and friendly. Pricewise he is very reasonable as well. He will be retuning shortly to replace our Boiler. We would certainly recommend this company for any future work.
    Verified reviewer
    Job location: BR5
  • 10

    Fixed our combi boiler

    Posted 13 December 2022

    Super efficient and very friendly - I would highly recommend them! They attended our call very quickly and fixed the problem in a very efficient manner. It is great value for money too!
    Verified reviewer
    Job location: BR6
  • 10

    Service the combi boiler

    Posted 04 November 2022

    Really happy with the work completed.
    Verified reviewer
    Job location: CT14
  • 9.75

    Boiler replacement

    Posted 18 February 2022

    Steven replaced our old boiler with a brand new one, coupled with a Hive smart thermostat system. Installation was OK overall but there were a few issues on getting it to work properly in the end. Even then, Steven was always available to respond to any of my enquiries and eventually, after a couple more visits, everything was sorted it out in the end. Very cordial and the work was carried out swiftly and to a high standard - highly recommended.
    Verified reviewer
    Job location: BR8
  • 10

    Blocked drain

    Posted 13 January 2022

    I have nothing but praise for Acute Plumbing Stev Gregory and his assistant. They arrived on time, swiftly identified the problem, rectified the blockage and amended the pipework to prevent a recurrance. Exceedingly polite and understanding given my wife has dementia . Would certainly use them again should I encounter a plumbing/heating problem.
    Job location: BR6

Photos

Company Info

Owner

Mr Steven Gregory

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: GB402947894

Domestic WorkFree Estimates24 Hour Call-out

Here at Acute Plumbing & Heating Ltd we are fully qualified professionals with over 14 years experience.


We are presentable and pride ourselves on reliability, quality workmanship, and friendly customer service.


We are a fully insured and gas safe registered.


  • Gas boiler installation
  • Gas safety certificates
  • Boiler servicing
  • Power flushing and general plumbing


Adapt and overcome. Nothing is impossible!