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Reviews

  • India B
    10

    New shower valve fitted

    Posted 6 days ago

    Olly was fabulous—helpful, friendly, and excellent at communicating throughout the whole process. He took the time to explain everything clearly, went above and beyond to ensure the job was done properly, and did a fantastic job with my shower. I would definitely recommend him to others
    Verified reviewer
    Job location: RH16
  • Daniel H
    10

    Fast response

    Posted 26 May

    Carried out work on first fix of radiator that needed to be done in 48 hours, Olly came on a bank holiday to get me out of a pickle, great communicator and great person.
    Verified reviewer
    Job location: RH15

    Response from Affinity Heating & Plumbing Ltd

    Thanks Daniel! Great to work for you, so glad we managed to get it sorted on a bank holiday Monday and keep the ball rolling for the builders on your soon to be finished project! All the best! Olly

  • Thomas H
    10

    Replaced shower mixer unit, which was significantly leaking.

    Posted 18 May

    Ollie was very responsive to emails and text messages. Sensible pricing and replaced the faulty unit on a Saturday, at short notice. Would recommend - professional and very helpful.
    Verified reviewer
    Job location: RH19

    Response from Affinity Heating & Plumbing Ltd

    Thanks Tom for taking the time to review it was a pleasure to help you

  • 10

    Prompt and efficient

    Posted 08 May

    Our bathroom basin taps, decades old, needed replacing. I rang Olly as he had been recommended to me by a friend. He answered promptly, I sent a photo of them, and after I accepted the quote, he fixed a date and came and did the work. A friendly and efficient chap.
    Verified reviewer
    Job location: RH15
  • Chris C
    9.67

    Quick, friendly , helpful and competent.

    Posted 28 March

    Work was quick, professional and Olly was friendly. The price was at the top end of the band for similar work - replacement of WC Siphon.
    Verified reviewer
    Job location: TN22

    Response from Affinity Heating & Plumbing Ltd

    Thank you for your review, Chris — much appreciated. I’m really pleased to hear you were happy with the speed, communication and overall standard of the work. In terms of pricing, we do sometimes sit slightly higher as we only use quality parts from brands we trust and know perform reliably long term. This, combined with carrying out the work properly, testing everything on completion, and standing behind what we install, is what we prioritise on every job. Thanks again for choosing us — it’s genuinely appreciated. Olly

  • Andrew M
    10

    Macerator install

    Posted 26 March

    Quick response, fair price and high quality work. 10/10
    Verified reviewer
    Job location: BN1

    Response from Affinity Heating & Plumbing Ltd

    Thank you for the great review, Andrew Delighted to hear you were happy with the response time, pricing and overall standard of the installation. I’m also pleased we were able to complete everything the same day, despite the additional alteration required that wasn’t initially apparent. Thanks again for choosing us. Olly