Alford Plumbing & Heating Ltd
Public liability insurance is unverified
Customer Reviews
Write a review9.63 /10
Based on 40 reviews over the past 12 months
Quality of work
9.58
Reliability
9.68
Communication
9.63
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly praised by customers for its professional, reliable, and friendly service, with engineers frequently described as punctual, knowledgeable, and tidy. While the vast majority of feedback is positive, a couple of reviews mention issues with scheduling and call-out fees.
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Reviews (442)
10 Plumber
Posted 2 days ago
Fantastic boiler service
Fantastic service for my boiler and very pleasantVerified reviewerJob location: SO19Response from Alford Plumbing & Heating Ltd
Thank you so much for the review :)
10 Plumber
Posted 5 days ago
Running cistern fix
I received the appointment and quick fix for my faulty cistern. The chap was pleasant and showed me the fix so I can do it myself in future, which was appreciated.Job location: SO17Response from Alford Plumbing & Heating Ltd
Thank you for your positive review!
10 Plumber
Posted 23 June
Safe and Sercure
I just love this family run business. There is never been a time they don't make my silly request seem important. They respond quickly and pleasantly . ,from office to engineers politeness all the way . Price wise .Well they are not silly, so easy for a pensioners pocket . I highly recommend u give them a try . You won't be disappointedJob location: SO31Response from Alford Plumbing & Heating Ltd
Thank you so much for your kind words and recommendation. It means a great deal to us to hear that you feel well looked after by our team. There is no such thing as a silly question, we're always happy to help however we can. I'll be sure to pass your lovely feedback on to both our office team and engineers, who will be delighted to hear it.
8.33 Appliance Services / Repair
Posted 22 June
Helpful, prompt and knowledgeable
Alford are always helpful, knowledgable and prompt. I love that they always keep you updated on their whereabouts. Helping to plan your day around them arriving. Will be continuing to use.Job location: SO517.67 Plumber
Posted 15 June
A very good company
The work was done by a very experienced trades person, very pleased with the work .Verified reviewerJob location: SO22Response from Alford Plumbing & Heating Ltd
Thank you for your review. We're pleased to hear you were happy with the work and the service provided. We appreciate your kind comments about our experienced tradesperson and thank you for choosing us.
10 Appliance Services / Repair
Posted 08 June
Great company for boiler service
Easy to get hold of the reception team by phone and email which really helped coordinating the appointment. Lovely friendly and professional engineer. Quick invoice and receipt - Very happy with the service.Job location: SO32Response from Alford Plumbing & Heating Ltd
We’re so happy to hear our team could provide excellent service! Thank you so much for your feedback.
Photos
Company Info
Owner
Mr David Alford
Ltd Company
16 years on Checkatrade
VAT Registered
Yes: 107516924
Alford Plumbing & Heating are a Hampshire based company specialising in Gas Central Heating and Renewable energies.
We offer up to a 12 year guarantee on all our boilers, subject to an annual service.
We have been established since 2005 and have built up a respected reputation within the industry. We pride ourselves on giving honest accurate advice and a value for money service.
With over 20 years’ experience within the Plumbing industry and a major utility, we can provide cost effective solutions to our customers.
Alford Plumbing and Heating are specialist Worcester Bosch Accredited installers which means We can give extended warranties on selected Worcester products.
We carry out all aspects of plumbing and heating works specialising in energy efficient heating systems and central heating routine maintenance and repairs. We can carry out power flush cleaning to maintain system efficiency.
We are Gas Safe Registered No: 218175 and can work on natural gas installations.
We are also PAS 2030 compliant which means we operate a quality management system and can undertake Green deal energy efficiency works
Main work undertaken:
- Boiler Installation & Repairs
- Central Heating
- Gas - Installation & Servicing
- Central Heating - LPG (Liquid Petroleum Gas)
- Central Heating Engineer
- Central Heating Upgrades
- Heated Towel Rail Installation
- Landlords Certificates & Safety Checks (Gas)
- Plumbing - General
- Power Flushing
- Radiator Replacement
- Radiator Valves
- Thermostats (Installed & Replaced)
- Showers - Installation & Repairs
- Solar Heating
- Solar Panels
- Stoves - Gas & Electric Supplied & Fitted
- Taps Added
- Under Floor Heating
- Water Supply Pipe Repairs
Please call the contact details above for more information.
