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Reviews

  • 8.75

    Drive cleaning

    Posted 06 April 2022

    Work was carried out efficiently and final result was good
    Verified reviewer
    Job location: OX14
  • 1

    Disrespectful workers

    Posted 09 March 2022

    This company is lazy and disrespectful, they weren't even working on my property but used our outside water tap to fill up their massive water tank. This is now going to cause a large water bill that I have to pay for. When asked to stop they simply said "well it's nearly done now anyway" and continued to fill. Completely disrespectful and lazy, they should have filled up at the depo or water filling station. AVOID
    Verified reviewer
    Job location: BS10

    Response from Alfresco SoftWash

    Thank you for brining this to our attention. We have conducted an internal investigation and the employee that was responsible for using your water is no longer employed by the company. As a gesture of goodwill I have sent some vouchers to cover the cost of the water used.

  • 10

    Cleaning roof

    Posted 06 October 2021

    Very professional and respectful of property
    Verified reviewer
    Job location: OX10
  • 1

    Poor

    Posted 03 May 2021

    I requested a quote for window and balcony cleaning. I received a call and then no follow up. Disappointed. Clearly don't want my business
    Verified reviewer
    Job location: OX14

    Response from Alfresco SoftWash

    I’m not sure what has happened as we emailed a quote out to the customer on 23rd April and I can see that the email and quote were opened and read on the same day. We have also sent out 2 reminders about the quote. I can only think that maybe we have the wrong email address for her and somebody else has received her email?

  • 10

    Drain and roof cleaning

    Posted 18 March 2021

    Considerate team and very secure, no running around on the roof with risk of damage and further cost, they had a crane that lifted the people above so that they could clean everywhere and be thorough too. This sets them aside from others who use ladders and walk on roof tiles! Thank you team Alfresco, wouldn't hesitate to recommend, no brainer really!
    Job location: OX2
  • 10

    Roof cleaning, patio cleaning

    Posted 23 January 2021

    Excellent team, took great care cleaning a lot of moss and lichen off the roof and jetwashed the patio. Friendly and efficient
    Verified reviewer
    Job location: OX14