Reviews

Had potential issue with damp course causing water in the house. Roxanne in office was very helpful and I was offered an appointment within 24hrs, brought forward to the same day due to a cancellation. Nathaniel, the surveyor, called me to discuss issue before arrival, briefed by office on property, then did internal and external investigation. He talked me through the whole process and what he did and didn't find, giving me confidence in the outcome. The issue wasn't the damp course so further work wasn't needed but customer service, speed, and responsiveness were excellent.

A very mixed experience. I was left with an impression that the tradesmen were tasked with doing the job as quickly as possible regardless of the standard of the work. This inevitably means some tasks were not of an acceptable standard. It appears that many of the tradesmen were not actually employed by the company but the work is subcontracted, which again means jobs are rushed. One job was left in a poor state. Payment is required in advance owing to the fact that 'we are a small company'. Very disappointing.

Avoid this company at all costs! Agreed a price with us, asked we pay £7k upfront then 2 days into the job tried adding another £4k onto the bill for what they claimed was "unforeseeable additional works" when we refused to pay they pulled their team off site and left our home like a building site with rubble, exposed electrics etc refusing to return unless we paid more immediately. In desperation we called another Damp Proof specialist to whom I'm eternally grateful because despite being really busy they came to help us and were appalled at how ADP had left us. Do not trust this company.

Allerton did a fantastic job on an extensive project at our home. They did multiple surveys and happily answered all of our questions. They worked very diligently and really looked after our home when we handed it over to them for a week. We're really pleased with all their work and would recommend them to anyone.

From the initial phone call to the company, everyone was very professional and friendly. The workmen were friendly and cleared up after they had finished, though they hadn't made any mess at all. Would definitely recommend.

Allerton Damp Proofing carried out some work for us last year in November, they treated damp in our living room and did a damp proof course and the whole team were absolutely great. From start to finish they were so informative and professional and really set a standard. Everyone we spoke to was super friendly. They managed to squeeze the works in sooner which we were really appreciative of. The team who carried out the work were really professional and left the room very clean and tidy. Would highly recommend to anyone needing their services. Thanks again all :)