Reviews

I had a very disappointing experience with AHR. I requested a refund following an issue that was clearly justified, yet the process has been unnecessarily slow and frustrating. They came to inspect my boiler, charged me £180 for the visit, and then advised that I needed a completely new system costing an additional £1,200. I later had the same issue resolved by another company for just £40. I provided clear evidence to support this, yet 5 months later I am still still waiting for my refund. Communication has been poor, with delayed responses and no clear resolution provided.

Absolute joke of a company that middleman’s and sends aggressive bad contractors and then threatens small claims court if you don’t pay up. Avoid at all costs

Don't use this company, absolute scam. I thought they were a genuine firm but they are basically a 'middleman' who arrange for a firm/contractor to call you to do the repair. I was charged £180 by them for a gas engineer to call me and then charged a further £180 for the call out😡. It transpired a fuse spare had been accidentally turned off for the boiler, so a flick of the swith and £360 bill. Absolutely scandalous. I sent a WhatsApp to the company complaining but did not get a response!! My advice is avoid and call a trades person directly or use a site like checkatrade, and save yourself a

It is a very poor service and team. I paid upfront fee for gas hob connection，they never sent any engineer. I called loads of times，they kept promising to send one but never happen. And finally asking for double the cost after one month and I refused and asked for refund of upfront fee as they had not provided services promised. They rudely blocked my number and refused to reply my email. Then I found another supplier with one third cost and delivered in two days.

We called All Home Repairs as our shower would not turn off. They arrived 2+ hours late with no communication and in turning the shower off have broken the shower and damaged the panelling behind- leaving us £365 down, with a cold, broken shower. They are putting the phone down on us, refusing to address our complaint and the one time I managed to speak to someone the customer service was the worst I have ever experienced. We have been forced into taking this further. Please don't make the mistake we have and AVOID AT ALL COSTS, DO NOT USE THIS COMPANY