Alpha Rod
Melksham
Checkatrade member since February 2022
Customer Reviews
Write a review9.93 /10
Based on 8 reviews over the past 12 months
Quality of work
9.88
Reliability
9.88
Communication
10
Reviews (64)
10 Clearing blocked drain from wc
Posted 19 February
1st class service. Polite, friendly and honest both on the phone and in person . Gave accurate time of arrival including tracking of engineer en route. Glen the engineer was knowledgeable of the best ways to sort the problem and was sorted within an hour even. Totally recommended.Verified reviewerJob location: SN1410 smelly drains unblocked
Posted 12 February
Alpha rod sent someone in two days of my call. the lady on the phone was professional and gave me clear pricing for the call out. a man called Gordy turned up to investigate a terrible smell in my utility room. He listened to my concerns and was a very lively, helpful and friendly person. Gordy found the problem quickly, it was a blocked drain and he cleared it. I'm very happy with this service and would recommend to family and friends.Verified reviewerJob location: SN1210 Drain unblocking
Posted 11 December 2024
The company were really easy to communicate with. Great time keeping. The engineer was brilliant. Really experienced. Cleared the drain and also inspected the rest of our drain system to the edge of our boundary. He also gave really good advice to help prevent future blockage. Many thanks.Verified reviewerJob location: BS1610 Blocked sink and drain
Posted 03 December 2024
Really brilliant! The problem was quickly identified even though it wasn’t immediately obvious and a bit more challenging than I’d initially imagined. Glen from Alpha Road worked hard to solve the issue, explaining everything clearly as he went along, and in no time at all, my sink and drain were unblocked. He left everything immaculate and was friendly and professional.Verified reviewerJob location: BS419.5 Replace eroded concrete manhole cover.
Posted 03 December 2024
Alex was great came to replace our manhole cover and also found our drains completely blocked so also quoted and was able to unblock on the day as well as replace the cover and bond with concrete . Also cleaned everything up and took away the rubbish. Would 100% use them again.Verified reviewerJob location: GL1110 Replacement of damaged gully and inspection chamber
Posted 01 December 2024
The company inspected the damaged drains for a quotation the same day they were contacted. A formal, clear and reasonable quotation was provided soon after the on-site visit. The repair work of the two damaged drains were completed by a two-man team in a day, which included excavations and replacement of a damaged gully and inspection chamber. The two-man team that repaired the drains were courteous, professional and explained clearly the work they were completing. After completion of work, the area was left in a tidy state. I would definitely use them again for any future drainage issues.Verified reviewerJob location: BS32
Photos
Company Info
Owner
Chris Berry
Ltd Company
3 years on Checkatrade
VAT Registered
Yes: 115880218
Highly experienced engineers here to help you. If it is a tricky blockage or a problem drain we will be able to unblock you and give you a way forward. Trusted by Wessex Water for both repairs and unblocking.
We pride ourselves on always providing our customers with total drain solutions rather than just unblocking a drain.
This means that you will find our engineers often putting a CCTV camera in your drain after the blockage is cleared to ensure there are no repeat blockages due to structural defects in the pipe work. This service usually costs an additional fee to put the camera in the drain and this is what our customers are getting as standard with an unblock.
We like to think the service we provide exceeds the large national companies with the added benefits of being a local company and really caring about each job and every customer. We do rely on our customer reviews and being local means that our reputation is very important to us. We only choose our staff that will carry the torch in terms of our company culture of great customer service so you can rely on Alpha Rod for a solution to all your drainage problems.
We unblock, survey, repair drains as well as make connections to Wessex Water sewers and empty septic tanks.
We work in Bristol, Bath, Warminster, Marlborough and Swindon.
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This trade passed up to 12 Checkatrade vetting checks
Member since 2022
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