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4.5
Roof repair carried out but leak remained . Two diagnoses of problem with work fine but leak still remains and fault not rectified . Money paid and then failure to come back out on two occasions.
Posted 22 September 2020
Shown photos of problem and told work required with a price . Work was carried out and money exchanged but then with next rainfall the leak remained . Came back out and diagnosed something else which they did . Then leak still remained the same as ever . On two following separate occasions said they would come back out but didn't . Tried to contact with no replies . Eventually contacted by phone and agreed refund which still hasn’t happened despite my bank details being provided again. Messages still not being replied to . Just want money back for problem that hasn’t been resolved !
Verified reviewer
Job location: EH51