Archies communication and availability started well, he was quick to respond and was availabile almost immediately. The repointing was done well and Archie was kind enough to repoint areas he also believed needed redoing. The overall job was good but areas could have been slightly tider. I also requested a quote for a sleeper to be replaced. On 'inspecting' the sleeper, Archie pulled the damaged areas away which was not agreed. This led to the sleeper being fully damaged. Archie found it difficult to replace the sleeper and soon after began ignoring messages. He failed to replace damage caused.
Response from Archie Developments
It saddens me that you’ve mentioned the sleeper as it was seriously damaged before I arrived. I went the extra mile for you as I do with all my customers and you’ve tried to accuse me of something that had nothing to do with me, to gain extra work.