Ark Smart Cleaners limited

Reviews (12)

• 10

  Cleaning Services

  Posted 17 October

  Brilliant oven cleaning services

  Brilliant oven cleaning services, my oven looks as good as new. Thank you Noah
  Verified reviewerJob location: TW9

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  Jade L

  Response from Ark Smart Cleaners limited

  Hello Jade, Thanks for the review, we appreciate it loads! 🙂

• 9.67

  Domestic Cleaning

  Posted 05 September

  Professional End of tenancy clean

  Very good professional clean service. Their end of the tenancy clean has thoroughly clean the bathroom, kitchen and three bedroom with oven, washing machine, other appliances and all furnitures. They even came back for some small clean issues after 6 days. Highly recommended
  Verified reviewerJob location: SE17

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  Michael C

  Response from Ark Smart Cleaners limited

  Hello, Thanks for the review, we are happy that you’re satisfied with the clean and pleased by our 7 day end of tenancy re clean guarantee. Wishing you the best!

• 10

  Dry Cleaning

  Posted 05 June

  Hard workers and good cleaners

  Great job - very professional too!
  Verified reviewerJob location: RM13

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  Tahmid A

  Response from Ark Smart Cleaners limited

  Thanks for taking the time to leave a review, it means a lot!

• 4

  Domestic Cleaning

  Posted 10 May

  Deep kitchen clean

  Poor service. I requested a deep clean during the first week of moving into a property I had just purchased. The cleaner did not seem very experienced — the crevices of the oven and cabinets were still greasy, and they refused to use a ladder to clean the top cupboards. Overall it did not reflect a three-hour deep kitchen clean. The company offered a 15% discount and a re-clean. However, we expected a high standard from the outset and brand new kitchen appliances were arriving just days after the booking so the cleaning dates didn’t line up. We ended up doing a much better job ourselves
  
  Verified reviewerJob location: CR7

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  Renaye R

  Response from Ark Smart Cleaners limited

  Hi Renaye, thank you for your feedback. We attempted to contact you twice to discuss this further but unfortunately received no response. In your initial complaint, some of the points raised here, particularly the alleged refusal to carry out work, were not mentioned. This directly breaches our company standards. Had we known at the time, we would have issued a full refund and withheld payment to the cleaner. We also offered a re-clean and discount to resolve matters. Unfortunately, these additional concerns were only raised over a month after the service and after the cleaner had been paid.

• 9

  End of Tenancy / Move Cleaning

  Posted 15 April

  Value for money, cleaning details for end of tenancy

  Arc Smart, communicated well and my end of tenancy cleaning performed very good.
  Verified reviewerJob location: CR0

  Response from Ark Smart Cleaners limited

  Hello Ankit, we appreciate your kind words and are happy you’re satisfied with the clean 😃

• 7

  Cleaner

  Posted 10 March

  good work

  they were effecient and tidied up well
  Job location: SW16

  Response from Ark Smart Cleaners limited

  Thanks for taking the time to leave a review, we’re happy that you’re satisfied with our work