I engaged Aspects to build a kitchen extension linking to an existing structure. While the space was delivered, lots of faults during and after the build. Shower room u/f heating/tiling had to be redone, roof failed by Building Control, misaligned radiator, creaking/misaligned flooring, damaged woodwork, kitchen units fitted badly, mismatched tiles, poor plumbing causing leaks and blockages, stop valve hidden behind dishwasher and building rubbish left onsite. Despite full payment and evidence Aspects will not fix these issues, leaving me with extra costs and unresolved defects. 70+ photos
Response from Aspect Builds & Maintenance Limited
Thank you for your review. We're disappointed to see you're unhappy with our work, as our experience was different. We completed the project to your satisfaction, which was confirmed during the detailed walkthrough before final payment. You also gave us a glowing review on Checkatrade initially and the project received building sign-off from Baines Council.
We understand there were challenges due to the amended plans, which you modified yourself due to budget constraints. Despite these issues costing us extra to rectify for council sign-off, we absorbed these costs without requesting additional payment.
We'd appreciate the opportunity to discuss your concerns. If you'd like to talk further, please call us.