Aspect Heating & Plumbing & Aspect Property Services
Stockton-on-Tees, Durham
Checkatrade member since January 20175
Customer Reviews
Write a review0 /10
Based on 1 review over the past 12 months
Quality of work
0
Reliability
0
Reviews (104)
0 Avoid at all cost
Posted 3 days ago
Communication from this company is severely lacking, and customer support shows little interest in understanding your frustration. I had two scheduled appointments, and on both occasions, the experience was completely unacceptable. I initially booked an electrician for a job via the website, selecting a time slot between 12:00–5:00 PM. I suspected an issue with a blown MCB. By 3:34 PM, I had received no updates, so I messaged them to ask whether an electrician would actually attend. I finally received a call from the electrician, who asked if I was flexible for an appointment after 7:00 PM. SVerified reviewerJob location: CR0Response from Aspect Heating & Plumbing & Aspect Property Services
wrong company- checkatrade need to do more to validate before posting! we are based in the northeast! not out custoimer! we pay a premium to checkatrade! for what! service is terrible! sick of this !
10 Fixed the boiler
Posted 02 September 2022
Brilliant work carried out- back up and runningVerified reviewerJob location: TS310 New boiler installed. Changed from a normal boiler to combi boiler
Posted 02 July 2022
I put a post on check a trade requesting someone to come and install a new boiler as my old one was deemed beyond repair. Nick contacted me within 20 mins of posting and was round my house within the hour to give me a quote. Due to me having a 3 month old baby he deemed me to be a priority and started the work the following morning at 8.30am which was within 24 hours of my original post. I found Nick and his 2 male members of staff who attended my home to be very professional and friendly. They were very thorough and tidied up after themselves. I would highly recommend this company.Verified reviewerJob location: TS1710 Replacement boiler and central heating pump
Posted 05 April 2022
Nick and his staff did an excellent job. Supplied and fitted a new central heating boiler and pump. They also came across a problem which wasn’t their fault and worked tirelessly to resolve it at no extra charge. They were prompt, efficient, tidy, friendly and professional and did a great job.Verified reviewerJob location: TS810 Service boiler and major overhaul of system
Posted 14 March 2022
Excellent service.Professional knew exactly what they were talking about.Cleaned up as they went along.Would highly teccommend to anyone.Verified reviewerJob location: TS1010 Boiler replacement
Posted 28 December 2021
Excellent serviceVerified reviewerJob location: TS17
Photos
Company Info
Owner
Mr Nick Plumb
Sole Trader
8 years on Checkatrade
VAT Registered
No
Aspect Heating & Plumbing & Aspect Property Services, Gas and Air Source Heating Solutions.
Qualified and Experienced Engineers offering quality service, repair and replacements.
Through our technical expertise and experience we have over 90% of boiler and heating systems breakdowns and faults diagnosed and repaired within a hour of arrival.
We offer fixed price through servicing and repairs.
We promise to turn up on time to any appointment or projects awarded.
We promise to treat you, your home or business with respect!
We promise to be transparent with pricing and absolutely guarantee that there will never be any hidden or surprise charges.
We conduct thorough surveys so we may provide clear descriptive quotations, we don't go in with a low price to win the work and then go on to bump up the price with "unforeseen works".
We complete your projects from start to finish, with no nipping over to other jobs here and there leaving you wondering when the work will be completed.
Whether it be fitting a new ball valve, boiler or heating system, your custom is just as valuable to us.
-Water related Services, installation and repairs.
-Heating systems, service contracts and repairs.
-Accredited installers with the leading boiler manufactures and so can offer
Extended Guarantees.
-Kitchens, bathrooms, loft conversions, other joinery works.
-Quirky projects- Solutions on how to do it, not why it can not be done.
-Spread the cost with Finance Options.
All works completed to high a standard and guaranteed. We are Quality Mark Approved Installers, providers of industry leading Insurance Backed Guarantees. Being members of Checkatrade is not just about marketing, its about stamping out rouge traders. Join our growing customer base and relax knowing that you have every Aspect of your property maintenance and improvement covered and are in safe, competent hands!
T&Cs,https://aspectheatingplumbingservices.co.uk
24 hour Emergency Call outs With a 1 hour response time (subject to availability) are charged at a first hour minimum, if the repair is likely to exceed the first hour we will give a fixed price repair quote to include the first hour charge and parts, collection if non stock item and labour. All works are parts and labour guaranteed for a minimum of 12 months. Standard price call out times are between 7am to 6pm 7 days a week. Times outside of these including Bank holidays and other Special days are at R2. Payment is upon completion, unless a remote customer, i.e. out of area landlords. If this is the first time we have worked with you, we will require payment prior to attendance. This can be made via bacs, card, phone or payment link and must include the PO we provide as a reference.
Customer Loyalty To show our appreciation and by way of a thank you, we give our returning customers Up to 25% discount on our standard rates. You will also receive priority in terms of booking new works or emergency calls.
Booking: We may require a 30% booking deposit for emergency callouts; this is nonrefundable in the event of cancelation.
Landlord CP12s, Gas Safe Certification. We will only complete a Gas Safe inspection when combined with a full service. We do this for two reasons, First, a neglected system is like a neglected car, it runs inefficiently and as such costs more for the tenant to run, increases the waste of recourses and pollutants. Secondly, we want to help prevent breakdowns and costly repairs caused by poor service history, help protect your investment and reduce resource waste.
Insurance Reports.
Free Verbal Estimates, subject to job type and depth of survey.
Quotations If invited to provide a formal quotation, we will conduct a thorough survey and discus your requirements and ideas so we may provide a visualization, materials schedule, product layout and scope of works. Once we have put your quote together, we will email or visit with a printed version to discuss further. If the works to be quoted are extensive we may require a quote deposit for designs and material schedules, this is refunded upon commencement.
Terms and conditions available on our website at T&Cs,https://aspectheatingplumbingservices.co.uk independent advice may also be sought from Trust Mark, Trade Engine and Blue Flame Certification.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2017
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks