Customer Reviews (58)

Reviews (New to Old)Reviews (New to Old)
10

Boiler service

Verified Review

Over the last few years Mick has done various jobs at my house. He is always punctual does the job has a brew and a chat and advises what works need doing.Never tries to get me to have unnecessary work done.His prices are reasonable and he is very tidy. I would have no hesitation in recommending him to anyone.

Location: OL14
Reviewed in: November 2022
5.33

Fixing broken enclosed toilet flush

Verified Review

Disappointed and am not able to recommend. 6 mins work charged at £55 - would not give a receipt, did not have change for £60 proffered, and ultimately the toilet flush is not properly fixed - the suggested fix from the expert was ‘hold button in longer’ - obviously I already knew this from you tube so the £60 was a complete waste of money. I do not understand why he could not give me a receipt ???

Score Breakdown

Workmanship

4

Timekeeping

6

Courtesy

6
Location: OL11
Reviewed in: November 2022

Reply from A.T.M Plumbing & Heating

This was a call out to a job toilet not working Previously been but no one in called a second time to property. Fixed toilet very quickly and then he asked me to look at central heating so I did showing him how to work the thermostat. Then he asked me to look at bathroom sink plug hole as wasn't working properly advised how to repair. He asked for invoice and I said if you want one I will go and write one out he said it doesn't realy matter and payed me £55.00 My time and running cost and my knowledge are not free . I am sorry to hear this complaint as I did what was asked of me.

9.75

Leaking Radiator Valve

Verified Review

Called Mick late on Tuesday as I had a leaking radiator valve, said he could come out the next day and offered advice on what to do until then. True to his word he arrived early the next day and sorted the leak, replacing the leaking valve with a new one. Will definitely contact Mick again for future plumbing needs.

Location: OL4
Reviewed in: September 2022
9

Plumbing in a washer

Verified Review

Prompt and reliable. Very reasonable price. Job well done. Thank you!

Location: OL12
Reviewed in: August 2022
9.75

Repair to bathroom water leak and gas boiler annual service.

Verified Review

Very satisfied with all aspects of work carried out. Mick was very efficient friendly well mannered and cleaned up after him.Did not waste time and listened and answered my questions not making me feel stupid if I asked a 'daft' question.Would recommend Mick and this firm.

Location: OL11
Reviewed in: August 2022
10

Leak from the shower through to the walls downstairs.

Verified Review

Excellent, I called the company in the morning and Mick came round in the afternoon. Originally he said he could come between 2.00- 3.00pm but it was great because as soon as he finished his job in the morning he phoned to check we were in and came round. Fixed the leak, no problem and it hasn’t been a problem since. Would defiantly use again.

Location: OL15
Reviewed in: August 2022
10

Repairs to leaking toilet

Verified Review

Very quick and efficient service. I was particularly impressed by the speed of response to my messages. This is very important to people with plumbing issues.

Location: OL12
Reviewed in: July 2022
10

Boiler service and new radiator added

Verified Review

Good honest tradesman. Arrived bright and early and worked non-stop. Boiler serviced and radiator system drained to add a new rad upstairs. All done to a high standard. Cheers!

Location: OL11
Reviewed in: July 2022
10

Finding and repairing a leak. Service of a boiler

Verified Review

Brilliant service - extremely reliable and helpful - did a great job to source and mend the leak. Would highly recommend.

Location: OL12
Reviewed in: May 2022
10

Leaking water pipe in the garage.

Verified Review

Excellent job. Mick arrived within 15 minutes of my call. He diagnosed the problem, repaired it and checked the system quickly and efficiently.

Location: OL12
Reviewed in: April 2022