Reviews

  • Gautham B
    10

    Excellent Service from Ashley's Team

    Posted 1 week ago

    Amazing experience as always. Ashley's team arrived on time and completed both the Gas Safety Inspection and Boiler Service efficiently and professionally. The work was carried out smoothly, and the team was courteous and knowledgeable throughout. Highly recommended.
    Job location: SM5
  • 10

    Boiler Service

    Posted 1 week ago

    Good and reliable service. Engineer turned up on scheduled time. Work carried out efficiently.
    Job location: SM5
  • 10

    Professional and Great customers service

    Posted 1 week ago

    Great and professional services First used Ashley in 2017 and I have been using him since. Worked on 3 different properties and always satisfied. Will continue working with Ashley for the foreseeable future. Cheers
    Verified reviewer
    Job location: CR7
  • 10

    Great service, no drama

    Posted 16 November 2025

    Service was professional, timely and competitively priced
    Job location: SW16
  • 7.33

    Work completed, terrible customer service & communication, misleading pricing

    Posted 12 November 2025

    The engineer was knowledgeable, friendly and completed the task as efficiently as possible. The customer service however is appalling. We were misled into thinking two separate visits would constitute one callout fee if it fell within the hour, then they suddenly charged us twice. Incredibly unprofessional and unfriendly when I contacted them for clarity and insisted we pay despite their false advertising on the actual amount. The engineer isn't the issue, the problem is fixed but I wouldn't trust them to actually give you a realistic price and would never recommend.
    Verified reviewer
    Job location: SW17

    Response from A W Heating Specialists Ltd

    Hard to understand misled when you were invoiced for the initial call out with the quote for repair attached .You agreed repair quote which was actually reduced on completion . Did not answer calls but keyboard warrior

  • 9.67

    Installation & ongoing Services

    Posted 12 November 2025

    When I needed a new boiler two years ago Ashley was one of the quotes, seemed an OK guy so went with him. Since then I've had two services done by Peter (who also did main of installation). Price is going rate for job & he always seems friendly & efficient
    Verified reviewer
    Job location: CR0