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Reviews

  • 4

    Poor communication and endless delays

    Posted 31 May

    Overall my experience with BallyKelly was characterised by poor communication, weak project management, significant and avoidable delays, unexpected costs, damage to my property and serious privacy concerns which included a camera being installed in my home without my knowledge for several weeks which was programmed to take automatic images of the building progress for social media. It is not an experience I would wish to repeat and based on my experience I would not recommend to others.
    Verified reviewer
    Job location: SM1

    Response from Ballykelly Construction Limited

    We are disappointed by this review as we do not believe it fairly reflects the project. Communication took place on site, by email and through a dedicated WhatsApp group throughout the build. Practical completion was achieved in approximately 10.5 weeks against an indicative 8-week programme despite variations and unforeseen construction issues. Additional costs were discussed and administered through a formal variation process. The camera referred to was a visible construction time-lapse camera within the active construction area, and all footage was handed over when concerns were raised.

  • 9.67

    A great addition to our home

    Posted 18 August 2025

    Highly recommended. They understood our requirements from day one. We had appointed an architect and were seeking planning permission at the time of first contact. Ballykelly were very supportive during the process and arranged to commence the work the day after planning was due. Works started on the planned day and pretty much everything went according to our expectations. Great teams. The site was left tidy at the end of every day. The one little issue we had with the architect's plan was swiftly remedied by the project manager. Very satisfied with the result. Quality finish in all areas.
    Verified reviewer
    Job location: CR2

    Response from Ballykelly Construction Limited

    Hi Philip, Thank you very much for your kind and detailed review. We’re really pleased you were happy with the whole process, from the early planning stage through to the works being completed. It’s great to hear the team kept the site tidy, dealt with any issues quickly, and delivered the quality finish you were looking for. It was a pleasure working with you, and thanks again from all of us at Ballykelly Construction.

  • 10

    Loft Conversuon

    Posted 02 December 2024

    From start to finish, Jon and the team were brilliant. We must’ve got the work quoted by 10+ firms but it was their approach and professionalism that went above and beyond. Jon & Marco were very prompt with drawings, costs and done our building proposal. But they were also incredibly helpful when there was the odd hiccup too. We’re so happy with the build itself. The team really look after us along the way. We’re so happy it. From roof, windows, insulation, joinery, electrics, painting and finishing. The loft looks amazing
    Verified reviewer
    Job location: RH1

    Response from Ballykelly Construction Limited

    Hi Adam, Thank you very much for such a kind and detailed review. We’re really pleased you were happy with the loft conversion and the way the team handled the project from the early drawings and costs through to the finished build. It was a pleasure working with you, and I’ll pass your comments on to Marco and the rest of the team. Thanks again from all of us at Ballykelly Construction.

  • 10

    Washing machine leak

    Posted 26 October 2024

    After experiencing water collecting into our washing machine as a result of a poorly fitted pipe they identified the problem straight away and arranged a date and time to replace it. The service was Excellent, from point of consultation to completion of the job the service was quick and on time as well as Affordable. Couldn’t recommend more.
    Verified reviewer
    Job location: SM6

    Response from Ballykelly Construction Limited

    Hi Andrew, Thank you very much for your kind review. We’re really pleased we were able to identify the issue quickly and arrange the repair for you. It’s great to hear you were happy with the service from consultation through to completion. Thanks again from all of us at Ballykelly Construction.

  • 10

    New Bathroom.

    Posted 23 October 2024

    I needed a new bathroom planned and fitted. I used Ballykelly Construction from start to finish. They planned new layout and completed all works..plumbing, electrics, flooring, walls and fit of all. Made the whole process simple and stress free. Work was completed within time to an excellent standard.
    Verified reviewer
    Job location: SM5

    Response from Ballykelly Construction Limited

    Hi Kealan, Thank you very much for your kind review. We’re really pleased you were happy with the bathroom works and that the process felt simple and stress-free from planning through to completion. It was a pleasure working with you, and thanks again from all of us at Ballykelly Construction.

  • 9

    Bathroom kitchen floor electricity

    Posted 12 September 2024

    Very good and helpful team. They help with the whole house renovation . It is really efficient. Faster than what I expected so that I can move in on time. Highly recommended
    Verified reviewer
    Job location: KT4

    Response from Ballykelly Construction Limited

    Hi Cathy, Thank you very much for your kind review. We’re really pleased you were happy with the team, the efficiency of the works, and that we were able to help get everything completed so you could move in on time. Thanks again from all of us at Ballykelly Construction.