Reviews

  • 10

    Great family business

    Posted 4 days ago

    This company is a pleasure to deal with. All staff are competent, professional and friendly. They go out of their way to be helpful. We had a 9-year review of our softener and the engineer was professional, friendly and dealt with an unexpected problem with calmness and efficiency. I cannot recommend them highly enough.
    Verified reviewer
    Job location: RG20
  • 10

    Excellent Costumers service

    Posted 28 May

    Excellent costumers service, wonderful staff, good quality on products, best company to be honest!!! Thanks guys!!
    Verified reviewer
    Job location: RG4
  • 9.67

    Complex job...., Happy customer !

    Posted 24 May

    Our booking could be considered non-standard but the booking was completed efficiently and politely and the details were clear. The engineer was timely and able to explain clearly what was required. Work was completed to my complete satisfaction and no further payments were necessary. I'll continue buying salt from BSL and will have no hesitation using their services again if the need was to arise. Thank You.
    Job location: RG7
  • 10

    Great

    Posted 15 May

    Excellent service, polite and friendly engineer, explained all work that was needed.
    Verified reviewer
    Job location: SO23
  • 10

    Very prompt

    Posted 13 May

    Excellent service, arrived safely and on the time given Would recommend and buy again
    Job location: RG22
  • 10

    Reliable and trustworthy company.

    Posted 08 May

    Basingstoke Softeners are a first rate company and I wouldn’t hesitate to recommend them to our friends. We had our old block salt softener replaced. The appointment was easily made, and the engineer charming, knowledgeable and helpful. All has been completed tidily and is working a treat. We have always bought our block salt from them too with a great delivery service. Definitely A star!
    Verified reviewer
    Job location: RG20