Dan was initially friendly & approachable. However, he often asked to sign off rooms that simply weren’t complete. Issues included paint drip marks, brush marks, missed coverage, incorrect touch-ups & visible old paint. Within 3 weeks of Dan leaving, cracks appeared across the property & Dan did not respond to a message. A second decorator suggested rushed work & lack of preparation as the reason. A pre-purchase survey showed no subsidence & no cracks before work. We were grateful he fitted us in quickly but he had another job immediately after which likely affected the quality of our work.
Response from BCI Decorating Limited
Thank you for your feedback Beth, I am sorry to hear you feel this way. The photos attached were snags that were sent to Dan whilst working in your property in November 2025 and were promptly rectified. However if there were any other problems that arose after, Dan would have been more than happy to pop by to rectify again and make sure you were satisfied with the outcome.
This is the first time Dan has recieved a negative feedback and we do appreciate you getting in touch to let us know so that Dan can take this on board for future jobs. We do offer our sincere apologies.
Kind regards
BCI