Reviews

  • 0

    Aftercare? Don’t Count On It

    Posted 18 April

    I had 11 radiators, a new boiler, and pipework installed. The installation went well, but the aftercare has been disappointing. I requested a final invoice after payment and asked for the radiators to be balanced before handing over to a tenant—both ignored despite emails and calls. This was a missed opportunity, as the incoming tenant runs multiple care homes and I would have recommended them. It’s a shame the good install is let down by poor follow-up. Once the job is done, you feel like just a number. This raises concerns about how reliable their warranty support would be.
    Verified reviewer
    Job location: RG6
  • 10

    Boiler Service

    Posted 13 April

    Excellent service by Paul. John Evans Wokingham
    Verified reviewer
    Job location: RG41
  • 10

    Resolve a long-standing bathroom blockage problem

    Posted 04 June 2025

    Called them in to fix a blockage in bathroom pipework that was preventing sink and bath draining properly. Affected pipework was behind a tiled wall. They sent someone to assess the issue, and suggested a couple of approaches. We chose a full replacement of the affected pipework (we had already tried everything else (chemicals, rodding, vacuuming, endoscopes, etc). Ben was a pleasure to have around and did a really good job. Problem solved as planned and bathroom left as it was before he started, with the addition of a hidden access point. Very happy. Would recommend.
    Verified reviewer
    Job location: SL2
  • 10

    Additional radiator

    Posted 26 April 2025

    We were pleased with the work carried out by the company, the workman was punctual, competent, friendly and did a good job and also cleaned the area. Would be happy to recommend them.
    Job location: SL2
  • Mike D
    8.67

    Old shower stopped working. Fix (or replace as it turned out) was the task

    Posted 25 April 2025

    Complex job to get to root cause(s). Turned out shower pump and cartridge were at fault (very old shower originally fitted with extension @ 15 years ago. New shower installed along with pump and everything works well now with modern fitting easier to repair if problems occour is the future. Rob was excellent in care he took on the technical aspects of job to resolve challenges of the job and the care he took in making a good finish and clearing work area of all debris.
    Verified reviewer
    Job location: RG45
  • 10

    Had a complete new combi boiler and radiators system

    Posted 23 April 2025

    they were very prompt at arrival carried out all the work to a very high standard, informed about everything all the way through the work. The team were very polite and very hard working. we will definitely be using them again in the future
    Job location: RG40