Terrible experience. Took double time than estimated. Shelves not built bottom up, so design had to be compromised. Measurements inaccurate, shelves heavily chipped. Damaged carpet, wall, floor & door, stormed out when he was unable to clip doors on. Glued shelves when specifically asked for only white silicone to be used. trade said if I mentioned window for payment, he would not help move furniture back. Absolutely unacceptable behaviour.
Response from Bespoke Wood Cuts Ltd
Visited this customer three times before work commenced.
Everything was explained in full detail. I also issued a very clear contract that outlined all the potential disadvantages. I believe that the reason for this negative review is because I enforced my contract in regards to a parking fine that was issued to my vehicle whilst on this customers job. I never damaged any of her walls, floor or carpet or doors, there was however damaged to her walls prior to me starting work. I went above and beyond, like I do with all customers. I helped move her bed back in places, even those it stated on my contract for all belongs to be move in the area that is being worked. 12month warranty on all work Carried out by myself or my team. Please read through all of my reviews, 95% are positive I will always give you all the information you need before proceeding. I promise you will be able to make your own decision on how I conduct myself.