Drain unblocked. However, I was charged over £400 for a relatively quick job. I was changed for their own tools and equipment use. The camera charge was removed after I challenged the bill. Be careful to get a quote before getting this company in.
Response from Better Drains Limited
Good afternoon,
Thank you for your feedback. We understand concerns about cost, which is why our rates and charges were clearly provided to the estate agents before the job was booked. Unfortunately, this information was not passed on to the landlord.
The bath drain issue had been ongoing for around two months, with multiple companies unable to resolve it. Using our specialist equipment and expertise, we quickly diagnosed and cleared the blockage.
We appreciate your acknowledgment that the issue was resolved and recommend requesting a full quotation upfront to avoid any misunderstandings.