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Has not given service/parts included per the quote provided and paid for installing a new boiler
Posted 28 November 2023
Hi, Gelson of Big london plumbers installed a new Bosh Worcester boiler at our house. Part of the work included a MAGNETIC FILTER which was included in the quote so it was paid for, but Gelson did not install it and instead has left the old one. 2 weeks only after the installation, it started leaking. It is not reasonable that Gelson asks us to buy a new filter again , and he does not reply to our messages/calls now. Without an answer on this issue, we have to follow Citizens Advice, and fill a Small Claims Court to seek compensation. Regards
Verified reviewer
Job location: TN9